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Job Category

Marketing & Communications

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We are seeking a senior communications leader to drive a holistic communications program in Italy. The role touches all internal and external audiences including employees, customers, media and partners, helping the business confidently to tell its story.

Responsibilities:

• Communications Strategy: Partner with the international and global communications teams to oversee the development and execution of a communications strategy for Italy that will secure and expand awareness and reputation for Salesforce across the market.

• Strategic counsel and leadership: Sit on the Italy Leadership Team providing strategic communications counsel to the Country Leader, the business and act as a go-to point of escalation for all communications issues.

• Executive Communications: Oversee executive communications programs for our Country Leader and other senior executives with bold and authentic narratives and internal and external engagement programs.

• Narrative and key message development: Build the company narrative for Italy, enable the extended teams to tell the story of Salesforce Italy in a way that resonates in the local market, inspires our customers to think big and take action, and promotes brand love across a broad set of audiences.

• Media relations: Manage our engagements with the media and oversee our PR agency team.

• Employee communications: Partner with the employee comms team to ensure our employee programming aligns with the Italy Leadership Team's priorities.

• Policy Comms: Collaborate with our Marketing, Government Affairs, Privacy and Legal teams in Italy and lead the development of thought-leadership campaigns and engagement.

• Operations: Support the management processes around budgeting, reporting and other global alignment programs.

Required Skills & Experience:

• 10+ years experience in (internal and external) communications roles

• Established direct relationships across the business and technology media

• Experience in representing and engaging in industry organizations

• Exposure to managing key stakeholder relationships

• Excellent leadership skills and experience in working across a matrix organisation to bring people together and deliver a strategy

• Impeccable critical thinking and no ego - we are a dynamic team and everyone pitches in to get the job done

• Ability to thrive in a fast-paced environment while multitasking, re-prioritizing projects and communicating priority updates to business partners

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