Posted:
11/1/2024, 10:41:48 AM
Location(s):
San Carlos, California, United States ⋅ California, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Pathology Support Specialist (ASCP Certified)
PRIMARY RESPONSIBILITIES
Leverage multiple information sources, including LIMS, to review cases for accuracy and completeness of pathology tissue samples for Signatera and Altera testing.
Interpret pathology reports, clinical notes and additional testing reports to complete light data entry for each tissue sample.
Review cases and issue TNP reports as required.
Cllaborate with team members to work to resolve potential discrepancies.
Ensure that necessary notes and holds are placed on cases for non-conforming samples, discrepancies and/or missing information and escalated to ensure timely resolution.
Confirm cancer types for the reporting team before the report is issued via emails and spreadsheet.
Meet daily case metrics.
Attend interdepartmental meetings.
Provide feedback on the current process or workflow.
Review and understand all SOPs.
This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job Employee must complete training relating to HIPAA/PHI privacy.
Must maintain a current status on Natera training requirements.
Performs other duties as assigned.
QUALIFICATIONS
ASCP Certification required
BS/BA degree (preferred)
High School Diploma (or equivalent) required.
2+ years of medical industry related experience - pathology preferred.
Previous data entry experience is required.
KNOWLEDGE, SKILLS, AND ABILITIES
Trained on all product types and able to QC with high accuracy and efficiency consistently.
Ability to handle most escalations, discrepancies, and holds.
Firm understanding and knowledgeable in all aspects of the Sample Review process and SOPs.
Typing speed of at least 45wpm with high accuracy.
Excellent oral and written communication.
Excellent critical thinking skills and the ability to use good judgment.
Ability to perform required duties with a high degree of accuracy and attention to detail.
Positive attitude and ability to work well with others.
OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information:
- BBB announcement on job scams
- FBI Cyber Crime resource page
Website: https://www.natera.com/
Headquarter Location: San Carlos, California, United States
Employee Count: 1001-5000
Year Founded: 2004
IPO Status: Public
Last Funding Type: Post-IPO Equity