Warehouse Customer Support Representative

Posted:
8/18/2024, 5:00:00 PM

Location(s):
Reno, Nevada, United States ⋅ Nevada, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
 
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. 
 
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Summary:

As a professional representative of the La-Z-Boy name and brand, you play an invaluable role in the success of this company. Our first priority is to consistently provide outstanding customer service, one customer at a time. Most importantly, you are a mission critical team member within our culture and are directly tied to the company's success. You're motivated, enthusiastic, team oriented and passionate about logistics.

Job Description:

Are you driven by service and operational excellence?
Do you dream of a place where your hard work is appreciated and you have room to grow?

La-Z-Boy is hiring one exceptional full-time Warehouse/ Customer Support Representative associate for our busy Reno store in Nevada.
This is much more than your average warehouse associate job, you will be working as part of a high-performing team to support La-Z-Boy stores in Nevada. We are a company passionate about continuous improvement and giving back to our team members!

As a Warehouse Associate, you will receive excellent benefits including

  • Health Insurance through Blue Cross/Blue Shield
  • Dental and Vision Insurance
  • Paid Vacation
  • 401k with match

If this sounds like the career you've been seeking, we want to meet you, apply today to our Reno, NV location!

A successful Warehouse Associate candidate will demonstrate the following traits and responsibilities:

  • Dependable and on time every day. Our customers and team members are counting on you.
  • Team player and Self-starter - You will have the training and mentoring you need. We then trust you to show up on time, ready to work, and get the job done right!)
  • Must be able to safely lift up to 50 lbs unassisted
  • Preference may be given to people with prior retail experience
  • Pull and prepare furniture for delivery company
  • Maintain an organized working environment and assist with daily housekeeping duties
  • Excellent customer service skills – in person talking with clients and over the phone
  • Efficient and clear communicator – you will be working with internal and external clients
  • Attention to detail

Requirements:

  • 18 years or older
  • Professional dress and appearance
  • Available some weekends and most holidays – we’re closed Christmas, Thanksgiving & Easter!

Employee Assistance program (EAP):

  • At LaZBoy our employee’s wellbeing is a top priority!
  • You will have access to talk confidentially with a licensed therapist (with topics such as: anxiety, depression, stress, grief, and relationships)
  • Access FREE and DISCOUNTED resources for mental health, financial planning, legal advice, and caregiving referrals
  • Access to FREE online education resources
  • FREE online will preparation
  • Help with better health care choices, like claims, billing, fee negotiation, and RNs who can explain diagnoses and treatments

Employee Rewards:

  • BRAVO POINTS – save up points rewarded by managers to spend on almost anything! From merchandise such as home supplies, electronics, apparel, event tickets, travel, mastery classes and more NAME BRAND ITEMS!
  • YEARLY REWARD TRIPS to top sellers and random drawings! Trips have included Costa Rica! Cruises! Mountains of Banff!
  • Employee Referral! Get rewarded for staffing at La-Z-Boy!

La-Z-Boy of Arizona is an Equal Opportunity Employer – M/F/D/D/V

Weekly Hours:

40

Work Shift:

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [email protected] or by calling 734-242-1444.