Posted:
8/15/2024, 5:00:00 PM
Location(s):
Washington, District of Columbia, United States ⋅ District of Columbia, United States
Experience Level(s):
Senior
Field(s):
DevOps & Infrastructure ⋅ Software Engineering
Workplace Type:
Remote
About the Job
Red Hat is seeking a Senior Site Reliability Engineer (SRE) to develop, scale, and operate our OpenShift managed cloud services. OpenShift is Red Hat’s enterprise Kubernetes distribution. As an SRE you will contribute to running OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation.
On the SRE team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat managed cloud services, while using your skills in coding, operations, and large-scale distributed system design.
Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth.
What You'll Do
The day-to-day responsibilities of an SRE involve working with live systems and coding automation. As an SRE you will be expected to:
Contribute code to increase the scalability and reliability of the service
Contribute software tests and participate in peer review to increase the quality of our codebase
Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration
Participate in a regular on-call schedule, including occasional paid weekends and holidays
Practice sustainable incident response and blameless postmortems
Resolve customer issues escalated from the Red Hat Global Support team
Work within a small agile team to develop and improve SRE software, support your peers, plan and self-improve
What You'll Bring
Bachelor's degree in Computer Science or related technical field; or equivalent experience
Programming experience in at least one of the following languages: Python, Golang, Java, C, C++ or another object-oriented language
Experience working with public clouds such as AWS, GCP, or Azure
Ability to collaboratively troubleshoot and solve problems in a team setting
Experience troubleshooting an as-a-service offering (SaaS, PaaS, etc.)
Experience working with complex distributed systems. Direct experience with Kubernetes or OpenShift is a plus. We like to see a demonstrated ability to debug, optimize code and automate routine tasks. We are Red Hat, so you need a basic understanding of Unix/Linux operating systems.
Desired skills
Demonstrated ability to debug, optimize code and automate routine tasks
2+ years of experience programming with at least one object-oriented language; Golang, Java, or Python are preferred
2+ years of experience delivering a hosted service
2+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure
3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus
3+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef
Demonstrated ability to quickly and accurately troubleshoot system issues
Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
Solid communications skills and experience working directly with and presenting to customers
1+ year(s) of experience with Kubernetes is a plus
1+ year(s) of experience with docker-based containers is a plus
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.
Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Website: http://www.redhat.com/
Headquarter Location: Raleigh, North Carolina, United States
Employee Count: 10001+
Year Founded: 1993
IPO Status: Delisted
Last Funding Type: Corporate Round
Industries: Enterprise Software ⋅ Software ⋅ Linux ⋅ InsurTech ⋅ Operating Systems ⋅ Open Source