About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

JLG Industries, Inc.

Job Description

Job Title:                Regional Parts Sales Executive

Location:                Singapore

Department:           Aftermarket

Reports To:            Parts Manager

Prepared Date:       June 2024

Status:                   Regular Full-Time

FLSA:                   

Approved By:         ______________________

SUMMARY

The Regional Parts Sales Executive acts as the commercial interface between Distribution partners, key accounts, customers with internal stakeholders. She/he is responsible for the region’s parts turnover by implementing parts and service concept in area of responsibility, scan markets in search for new business ideas, collect market intelligence and strategize parts pricing policies. This person needs to have a strong understanding of the MEWPs parts requirement and the ability to drive sales growth while maintaining excellent customer relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(Include the following. Other duties may be assigned.)

Analyze parts potential against existing machine population in each country. Work with Distributors to create parts business plan, analyzing their parts inventory, improving safety stock and increase in stock orders based on market potential. Work with Distributors on marketing activities to increase customer interaction while creating awareness. Collect market intelligence on parts supply and market pricing. Development of Distributor’s sales team including spare sales network and mentoring of sales team Develop after-market key accounts and major rental companies. Re-develop customers for after-market and credit facilities. Preparing reports on parts performance on weekly, monthly, quarterly basis Other ad-hoc duties as assigned.

REPORTING RELATIONSHIPS:

This position reports to: Parts Manger

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED/BASIC:

• Bachelor’s degree in mechanical, Business and/or Marketing qualifications.
• Strong communications and interpersonal skills to build and maintain relationships with Distributors. Key accounts and customers.
• Able to review and analyze sales data and identify trends and opportunities.
• Ability to operate effectively in a fast pace and changing environment.
• Technically inclined with preferred minimum 5+ years of working experience in the parts marketing field
• Good understanding of parts sales techniques, strategies with high organization skills and ability to manage multiple tasks simultaneously.
• Strong negotiation and problem-solving skills.
• Excellent verbal and written communication skills in English.
• Possess own vehicle with valid Class 3 driving license.

PREFERRED:

• Ability to think independently and anticipate the needs of the customer.
• Business and financial acumen
• Superb inter-personal and business communication skills
• Positive, energetic attitude
• Superior customer service skills

The candidate must have experience working at a multi-national company and has great communication skills. Ideally the person has a way of out-of-box thinking, great communication skills and will be able to drive the results through the changing environment. 

SUPPLEMENTAL

OSHKOSH CORE COMPETENCIES:

• Inspires and Motivates Others
  • Genuine leader that engages, motivates and inspires others through trust, credibility, and collaboration. Understands how their leadership style impacts others.
  • Makes decisions and bold moves in the face of adversity/uncertainty and accepts responsibility for those decisions.
  • Helps others discover themselves and has a strong belief in themselves.
  • Openly shares their knowledge and experience with others; encourages healthy debate. 
• Builds Collaborative Relationships
  • Understands the products and services of all parts of the business and facilitates the flow of information between them to maintain mutually beneficial relationships.
  • Establishes good interpersonal relationship by ensuring that people are valued, appreciated and included. Actively listens to and fully involves others.
  • Gets to know people at all levels and adapts their leadership style to engage all team members
• Coaches & Develops
  • Makes their own and their team members’ development a priority. Gives others a sense of ownership and personal commitment to their work.
  • Encourages team members to excel; delegates with development in mind.
  • Provides timely and candid feedback in a way that encourages growth. 
• Encourages Innovation & Inclusion
  • Champions and generates creative ideas to improve current thinking, processes and systems.
  • Possesses an awareness of current trends and shares this knowledge to improve the business.
  • Treats people the way they want to be treated rather than the way you wish to be treated.
  • Comfortable working with people of different backgrounds, abilities, opinions, and perceptions as well as working effectively with all members in the organization
• Aligns Organization
  • Brings meaningful purpose, practical strategies and goals together to align achievable results.
  • Sets challenging and impactful business objectives, aligns resources, and takes responsibility to achieve results.
  • Ensures when decisions are made that all aspects of the business are considered and those impacted understand why.
• Drives Strategic Thinking
  • Understands the organization functions within a global environment. Spends time and effort on the implications of global business and its competitive elements.
  • Builds and communicates a shared purpose, explains “the why” and generates enthusiasm around it to achieve positive results.

CORE COMPETENCIES:

• Internal Contacts: Contact with peers and others involving explanation of information (these contacts may be within or outside department or division), and the gathering of factual information; may include the communication of sensitive or confidential information.
• External Contacts: Limited external contact to: gather information, answer queries, or ask assistance.
• Communication Skills: Read, write and comprehend simple instructions, short correspondence and memos. Read and interpret safety rules, operating/maintenance instructions and procedure manuals. Write routine reports, correspondence and speak effectively before both internal and external groups. Read, analyze and interpret business manuals, technical procedures and/or government regulations.
• Decision-Making: Frequent responsibility for decisions and final recommendations, which may result in the formulation of strategic plans of action to achieve the broad objectives for the organization; develops the business model and methodology.
• Complexity, Judgment and Problem Solving: Work requires the ability to plan and perform work in light of new or constantly changing problems; work from broad instruction and deal with complex factors; decisions require judgment, initiative and ingenuity in areas there is some precedent.
• Supervisory/Managerial: General instructing, scheduling, and reviewing the work of others performing the same or directly related work. Acts as “lead worker”. Job functional supervision only. Mentoring and coaching required; entry level manager.

WORKING CONDITIONS:

• Physical Demands: Frequent: Standing, Walking/Running, Sitting, Reaching, Hearing, Talking, Visual, Typing; Occasional: Driving, Fine Dexterity, Manual Dexterity; Upper Extremity Repetitive Motion; Seldom: Lifting/Carrying 25lbs., Pushing/Pulling 25llbs.
• Non-Physical Demands: Frequent: Analysis/Reasoning, Communication/Interpretation, Math/Mental Computation, Reading, Sustained Mental Activity (i.e. auditing, problem solving, grant writing, composing reports), Writing.
• Environmental Demands: Frequent: Work Alone, Frequent Task Changes, Tedious/Exacting Work; Occasional: High Volume Public Contact,
• Work Schedule: Routine shift hours. Infrequent overtime, weekend, or shift rotation.
• Demands/Deadlines: High volume and variable work demands and deadlines impose strain on routine basis or considerable stress intermittently; OR regular direct contacts with distressed individuals within the immediate work environment; and/or exposure to demands and pressures from persons other than immediate supervisor.