WalkMe pioneered the Digital Adoption Platform (DAP) to transform how people learn, use and support digital technology. By seamlessly overlaying the User Interfaces of enterprise, mobile and web applications, WalkMe guides users through any digital workflow, across one or more applications, with an intuitive and aptly-automated experience that is tailored for each individual and appears only when and where needed. As an enhancement to any application’s UI, like a GPS it navigates users through complex and ever evolving processes and policies for better experiences and behavior. The outcome is improved process compliance, efficiency and application ROI.
WalkMe is looking for an Operations Manager to join our growing Customer Success Group (CSG) Operations team. The CSG Operations team is the right hand of the Customer Success Group organization. Reporting to the Sr. Director of this team, you'll promote operational integrity in the business and will be a forerunner in identifying trends, challenges, and opportunities. You will help guide our decisions with data-driven analysis and thoughtful recommendations. You'll work with a diverse cast in our Ops organization to help guide the growth and performance of the Renewals team.
Our job titles may span more than one career level. The starting base pay for this role is between $110,000 and $125,000. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
TO ALL RECRUITMENT AGENCIES:
WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.