Enterprise Business Development Representative

Are you motivated by building strong enterprise customer relationships and enabling seamless sales and billing processes?

Would you enjoy collaborating across teams to help healthcare education customers achieve successful outcomes?

About our Team
As a global leader in nursing and health education, we prepare nurses and allied health professionals for successful careers. We provide world-class content, innovative learning tools, and analytics that improve educational outcomes and help prepare students for the future. We build solid relationships with our customers to understand their needs and provide solutions that deliver successful results.

About the Role
As an Enterprise Business Development Representative, you play a central role supporting enterprise customers and internal teams to deliver a smooth, high-quality customer experience. You coordinate across sales, customer success, legal, and billing to ensure contracts, quotes, and invoicing are accurate and delivered on time. This role focuses on organization, collaboration, and proactive customer support to drive long-term satisfaction and retention.

Responsibilities

• Maintain and update enterprise customer accounts in Salesforce, ensuring accurate data and timely creation of new cohorts

• Partner with sales representatives and legal teams to support contract progression and approvals

• Coordinate with internal teams to ensure quotes are generated and delivered promptly

• Confirm invoice details with customers to support accurate and timely billing

• Facilitate cross-functional communication to enhance the overall customer experience

• Provide support on special initiatives and projects across the broader team as needed

Requirements

• Strong written, verbal, and presentation skills, with the ability to communicate complex information clearly

• Ability to build effective relationships with customers and internal stakeholders

• Strong technology skills and ability to quickly learn new tools and systems

• Customer-focused mindset with a proactive, positive approach

• Strong organizational skills and ability to manage multiple priorities

• Experience supporting customer success, account management, or enterprise sales activities

• Familiarity with CRM platforms and billing or invoicing systems

• High attention to detail and commitment to accuracy

U.S. National Base Pay Range: $36,700 - $61,300. Total Target Cash Range: $56,500 - $94,500. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Illinois, the base pay range is $38,600 - $64,400, the total target cash range is $59,400 - $99,100.If performed in Chicago, IL, the base pay range is $40,400 - $67,400, the total target cash range is $62,100 - $103,900. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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