Remote Observation Assistant

Posted:
10/15/2024, 5:00:00 PM

Location(s):
Minneapolis, Minnesota, United States ⋅ Minnesota, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Medical, Clinical & Veterinary

Number of Job Openings Available:

1

Date Posted:

October 16, 2024

Department:

16003200 Centralized Visual Observation

Shift:

Permanent Nights (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

20

Union Contract:

SEIU-4-Abbott Northwestern Service Workers

Weekend Rotation:

Every Other

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

  • .5 FTE (40 hours per two week schedule)
  • 8-hour night shifts
  • Every other weekend rotation
  • Union-represented, benefit-eligible position

Job Description:

Provide continuous observation and surveillance of assigned patients. Create and maintain a safe environment for patients assigned to monitoring. Dedicated attention to observing patients with no outside distractions. Notifies nurse and other clinical staff via communication equipment. Always vigilant.

Principle Responsibilities

  • Visual Monitoring of patient(s).
    • Monitors and redirects up to twelve (12) patients at a time.
    • Calls the beside staff if there is an issue.
    • Makes observations/collects and reports data.
    • Maintains eye and concentration on screen at all times and never leave monitor station unattended.
    • Ensures that patient information is entered and sent into system.
    • Introduces self to patients over Continuous Visual Monitoring system.
    • Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others.
    • Attends to patients needs promptly, giving full attention when providing care.
    • Verbally redirects patient over communication device.
  • Manages technical and support systems with unit personnel and inter-departmental hospital services to facilitate communication and access to pertinent data and/or supplies needed for patient care.
    • Notifies Registered Nurse (RN) on unit if cart or system is not working correctly, including if viewing of patient is lost.
    • Records and checks all required information on requests, requisitions and/or computer entry to other departments.
    • Processes and facilitates the coordination of orders in proper sequence including multi-step orders.
    • Completes computer and/or hardware related issue prevention and maintenance tasks including follow-up to ensure resolution to outstanding issues.
  • Contributes to an environment that is safe for patients, visitors and employees.
    • Reports environmental risks or equipment malfunctions to supervisor.
    • Uses equipment following policies, procedures and manufacturer directions or standards.
  • Participates in learning and other opportunities for developing and maintaining competence in role.
  • Other duties as assigned.


Required Qualifications

  • Must be 18 years of age with education and/or experience needed to meet required competencies as listed on the job description
  • Associate's or Vocational degree; Or 2 quarters of clinical experience in a nursing program; Or a Medical Assistant Certification (Certified Medical Assistant–CMA); Or a Nursing Assistant Certification (Certified Nursing Assistant-CNA); Or a graduate of an approved Allina Health program
  • 2+ years of patient care experience in an acute care setting; Or completion of one (1) nursing clinical rotation within an accredited nursing program required; Or 2+ years of telehealth experience with patient interaction
  • 2+ years of demonstrated computer experience within the past three (3) years- typing proficiency in word and email


Preferred Qualifications

  • Electronic medical record system experience
  • Medical Terminology


Physical Demands

  • Sedentary:
  • Lifting weightUp to 10 lbs. occasionally, negligible weight frequently