Office Manager

Posted:
8/23/2024, 11:42:37 AM

Location(s):
Clinton Township, Michigan, United States ⋅ Michigan, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

Are you looking to help transform a company and an industry? As a Stewart employee, you’ll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.

More information can be found at https://www.stewart.com, subscribe to the Stewart blog at https://blog.stewart.com or follow Stewart on Twitter® @stewarttitleco.

Job Description

Job Summary

Directly engages in field operations outside of core Escrow and Title Operations; also, includes various leadership roles that support the overall strategy and execution of field-based operations. Responsible for the efficient operation, profitability, supervision of a specific branch(es) or department(s) while assuring customer satisfaction.


Job Responsibilities
  • Responsible for the efficient operation, profitability, supervision of a specific branch(es) or department(s) while assuring customer satisfaction
  • Seen as the individual in charge and serves as the go-to person for a variety of issues needing escalation
  • Supervises the day-to-day activities of employees responsible for operational tasks
  • Aligns branch goals with business unit goals by monitoring branch metrics and providing recommendations to leadership for change based on branch results
  • Manages individual contributors and/or supervisors
  • Accountable for the performance and results of a team within area of specialty
  • Assesses departmental priorities to address resource and operational challenges
  • Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from senior leaders
  • Applies understanding of the business and how own area integrates with others to achieve departmental objectives
  • Reviews the team’s ability to achieve service, quality and timeliness of objectives
  • Identifies and solves technical and operational problems; understands broader impact across the department
  • Manages one or more generally related teams; adapts department plans and priorities to meet short-term service and/or operational objectives
  • Performs all other duties as assigned by management

Education
  • Bachelor’s degree in relevant field preferred

Experience
  • Typically requires 8+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].