Department Clinical Care Coordinator

Position Highlights:

• Position:  Department Clinical Care Coordinator
• Location: Evanston, IL
• Full Time/Part Time: Full Time
• Hours: Monday-Friday 7:30am-5:00pm

• Required Travel: Yes

What you will do:

• Manage day to day clinical operations and unit workflow/throughput
• Handle routine calls, support patient scheduling, and manage the physician's Clinical and OR schedules
• Positively contributing to safety outcomes and promoting high quality patient experience
• Inputting referrals and communicating with patients and the precertification staff regarding status
• Act as the primary point of contact for departmental inquiries and provide exceptional customer service to all stakeholders
• Take responsibility for scheduling complex appointments, meetings, and conference calls for department members and department heads
• Template management and on call schedule management in conjunction with Practice Manager
• Lead and support department-specific projects and initiatives, conducting research, data analysis, and providing presentations to department leadership
• Manage office supplies and equipment, including ordering, maintaining adequate stock levels, and tracking budgets and expenses
• Contribute to the development, implementation, and monitoring of administrative strategies and policies, under the guidance of the department head
• Would assume direct patient care if necessary

What you will need:

• Education: Bachelor’s Degree
• Certification: Registered Nurse License Preferred
• Experience:
  • Minimum of 3 years’ experience in appropriate clinical setting required
  • The ability and self-assurance to be assertive and innovative when collaborating with physicians and the interdisciplinary team
  • The organizational skills to manage daily operations, coordinate multiple projects simultaneously, prioritize work according to timelines and monitor outcomes and actions
  • The organizational and decision-making skills necessary to work independently and anticipate, prioritize, follow through, and effectively manage time and resources
  • Positively contributing to safety outcomes and promoting high quality patient experience
  • Guide and direct a team of care-givers in providing high quality care, while ensuring patient is scheduled correctly through review of recommendation and diagnosis

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor. 

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