Key Accountabilities

• Processes daily accounts receivable by monitoring and collecting overdue debtors; actions on significant risk issues and minimizes DSO (Days Sales Outstanding);
• Maintains customer interaction and collection notes in the ERP system;
• Acts as business partners with sales team and stays engaged with the business in best serving the customer; 
• Escalates issues promptly (dispute management);
• Identifies and highlights credit notes and write-off concerns;
• Analyzes data and identifies trends;
• Provides reporting when needed;
• Creates and maintains customer master data & product families;
• Processes sales orders and creates customer invoices;
• Processes incoming bank statements (direct debit reconciliation);
• Performs Month end closing activities & reconciliations;
• Assists in internal and external financial audits, ensuring compliance with internal controls, procedures and policies.

Knowledge, Skills and Experience Required

Experience

• Minimum of 3 years’ experience in credit collections and/or accounts receivable
• Hands-on experience with a world-class ERP system—MS Dynamics a plus

Education and Knowledge

• Good understanding of Order-to-Cash process

• Excellent English skills (written and spoken)
• High level of proficiency with the Microsoft Office suite, especially Excel

Profile and Skills

• Eye for detail and accuracy are imperative;
• Excellent communication skills and understanding the importance of keeping all necessary parties informed;
• Excellent organizational skills and follow through;
• Displays initiative, highly proactive;
• Adaptable and shows flexibility;
• Strong negotiation and problem solving skills;
• Assertive and persistent with sense of urgency;
• Persuasive and able to influence stakeholders at all levels;
• Listens to feedback and learns from mistakes;
• Strong interpersonal skills, with the ability to work independently and as part of a team;
• Highly analytical;
• Ability to identify risks;
• Target orientated.

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.