Foreign Markets team works with various internal and external groups in ensuring the timely and accurate completion of Market setups, oversights compliance with local rules and regulations, coordinates renewals and updates to support International Trading.

The Senior foreign Markets Analyst will have the primary responsibility to coordinate Foreign Markets opening for  Manulife Funds. The Analyst will work with the various custodian banks in determining the requirements to complete the respective market location setups and engage all appropriate internal and external contacts to ensure timely completion. The analyst will also assist in other tasks related to foreign markets, communication and monitoring of Settlement Instructions, acting as liaison between trading desk and brokers, provide periodic reports summarizing status of pending items, as well as assistance with Proxy POAs.
The ideal candidate will have prior investment wealth funds experience with familiarity with Investment Funds structure and Global markets. Strong analytical, organizational, and communication skills are a must.

Position Responsibilities:

• Liaise with various Custodian Banks to support day-to-day operations to support International Trading.
• Interface with operations teams, legal, compliance, and front office to ensure availability to trade in required markets.
• Coordinate Settlement Instructions setup.
• Act as liaison between trading desk and brokers.
• Oversight local custodian changes and make sure necessary documentation is completed in timely manner to assure continuous operation.
• Assist in the renewal of Proxy POA’s as required for the various international markets.
• Ensure clear and concise process documentation is created and maintained up to date
• Oversee the completion of onboarding cases in an efficient and timely manner and in line with the function goals
• Ensure quality standards are being met across the end-to-end onboarding process. Identify inaccuracies or defects that might emerge
• Mentor junior associates by conducting training and preparing/updating conceptual reference materials
• Facilitate the team’s regular calibration trainings
• Provide assistance on projects – to meet Management requirements by doing research, identifying needs, and developing/implementing solutions.
• Participate in calls with external parties to raise discrepancies and propose action plans
• Attend trainings and seminars to remain updated with market-specific changes and overall industry practices
• Drive process improvements and collaborate with technology partners for data enhancements
• Actively liaise with stakeholders in resolving issues and escalations. Initiate action plans and execute them to mitigate risk

Required Qualifications:

• Bachelor’s Degree in Business Administration or related field.
• Prior Investment Wealth Fund Experience and knowledge on Global Markets
• Prior Middle Office, Accounting, Client service, Custody and/or Investment Operations management experience is an advantage
• Familiarity of operational tasks associated with establishing client accounts
• Highly developed stakeholder management skills
• Expert communication and presentation skills
• Advance Excel skills

Preferred Qualifications:

• Strong attention to detail with ability to create clear and concise process documentation
• Disciplined analytical and organizational skills.
• Strong interpersonal and leadership skills which model corporate core values
• Solid management skills in cross-functional teams
• Strong business judgment 
• Demonstrated experience dealing with difficult client situations

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

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