We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.
With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.
Key Responsibilities:
Utilize Salesforce Sales and/or Service Clouds to develop, customize, and enhance functionalities.
Identify, troubleshoot, and fix bugs within Salesforce applications and integrations.
Collaborate with cross-functional teams to gather requirements and implement solutions that meet business needs.
Provide production support and troubleshooting for Salesforce issues in a timely manner.
Document processes, configurations, and best practices for future reference.
Stay updated with Salesforce releases and new features, recommending improvements as necessary.
Qualifications:
Proven experience with Salesforce Sales Cloud and/or Service Cloud.
Strong problem-solving skills with a keen attention to detail.
Experience in debugging and resolving technical issues in Salesforce.
Ability to adapt to different work contexts, including project work and production support.
Excellent communication and interpersonal skills to work effectively with team members and stakeholders.
Salesforce certifications are a plus.
Our benefits:
-Health and dental insurance
-Meal and food allowance
-Childcare assistance
-Extended paternity leave
-Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass;
-Profit Sharing and Results Participation (PLR);
-Life insurance
-Continuous learning platform (CI&T University);
-Discount club
-Free online platform dedicated to physical, mental, and overall well-being
-Pregnancy and responsible parenting course
-Partnerships with online learning platforms
-Language learning platform
And many more!
At CI&T, inclusion starts at the first contact. If you are a person with a disability, it is important to present your assessment during the selection process. See which data needs to be included in the report by clicking here.This way, we can ensure the support and accommodations that you deserve. If you do not yet have the assessment, don't worry: we can support you in obtaining it.
We have a dedicated Health and Well-being team, inclusion specialists, and affinity groups who will be with you at every stage. Count on us to make this journey side by side.