We are looking for a Working Student (x|f|m) Generative AI & Process Automation for the BPM Customer Engagement department at Sartorius Corporate Administration GmbH.
You are eager to gain hands‑on experience in how AI and automation transform modern IT service processes? In this working student role, you will support our team in developing a knowledge‑driven, AI‑enabled ticketing and support process while collaborating closely with IT, BPM and other stakeholders across the organization.
This position is available for part-time on site at our headquarters in Göttingen with the opportunity to work some days remotely.

Grow with us – Your Responsibilities

• Supporting the analysis of ticket and incident processes and contributing to the identification of initial automation opportunities

• Contributing to the design of user journeys for future AI‑supported service experiences

• Assisting in collecting, structuring and preparing knowledge sources such as training materials, Knowledge Articles and transcripts

• Contributing to the development of simple prototypes and workflows using generative AI tools and automation platforms

• Assisting with system and data integrations through APIs or basic scripting (Python, optional SQL)

• Conducting initial prompt optimizations, quality checks and documenting results as part of the development cycle

• Supporting KPI preparation, A/B testing and usage and quality insights for evaluating automation and AI effectiveness

What will convince us

• Enrolled student in Computer Science, Information Systems, Data Science, Engineering or a business degree with a digital/IT focus

• Initial experience with generative AI tools or automation platforms

• Basic programming or scripting knowledge (e.g., Python) and familiarity with APIs/JSON; SQL is a plus

• Confident handling of Microsoft 365 tools such as Teams, SharePoint or the Power Platform

• Strong analytical and structured working style with an interest in process improvement

• Motivation to turn ideas into quick prototypes and iterate rapidly

• Collaborative mindset and confident communication with IT and business stakeholders

• Proactive, open to new technologies and pragmatic in problem‑solving

• Fluent in English and German

What we offer

As a growing global life science company, stock listed on the MDAX, Sartorius offers a wide range of Benefits:

• Personal and Professional Development: Mentoring, leadership programs, Talent Talks, internal seminar offerings

• Large, modern campus: Open office spaces, terraces, company restaurant with vegetarian and vegan options, cozy Italian bistro with ice cream sales, fitness studio and daycare center

• Making an impact right from the start: Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact

• Welcoming Culture: Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network

We support diversity and inclusion and welcome applications from people of all nationalities, genders, sexual orientations, religions, ages, disabilities and cultural backgrounds.

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers