Job Description:

Responsible for advanced administrative function in connection with the onboarding of external insurance agents and agencies. The role oversees agent documentation, licensing, and compliance requirements, while managing updates such as transfers, terminations, and reactivations.

This position requires 1 day a week in office.

Office Location: Valley Center Towers 5373 S Green Street, Murray, UT 84123

Job Essentials

1. Collects and maintains all documentation required to appoint new agents and agencies.
2. Responsible to ensure the accuracy of agent Errors and Omissions (E&O) coverage, licenses, and contracts.
3. Manages agent transfers, terminations, and reactivations in accordance with established policies and process.
4. Processes Agent of Record (AOR) letters and Letters of Authorization (LOA). Creates and distributes memos to Commission and other related departments to document and implement changes.
5. Ensures accuracy of agent and agency master database, agent files, and other agent demographic information.
6. Assists with the planning and arrangements for statewide and regional broker seminars, Broker Advisory Council meetings, and broker relations events. Facilitates broker communications and notifications. Prepares documentation required to obtain Utah Insurance Department (UID) approval for Continuing Education (CE) credit for eligible presentations. Compiles and submits Certificate of Completion forms to UID.
7. Works closely with the LE Sales, SE Sales, Individual Sales and Commissions departments to answer questions and resolve issues associated with agents and agencies.
8. Serves as a liaison with administrative personnel in agent and agency offices, providing customer service and support in resolving issues of concern.


Minimum Qualifications

Two years experience as a level I Broker Relations Appointment Specialist; OR four years experience in health insurance, two of which are in a Broker Relations position. Advanced proficiency in word processing, spreadsheet, database, and PC applications.

Preferred Qualifications

Bachelor's degree in business, communication, or marketing obtained through an accredited institution. Education is verified.

Strong interpersonal, organizational, oral, and written communication skills.
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Detail oriented and takes pride in accuracy of work.
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Excellent time management skills, the ability to work under pressure with deadlines, and to handle duties and responsibilities with minimal supervision.
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In-depth functional knowledge of sales and commissions.
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One year of customer service experience.
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Experience working with Facets or similar claims systems.

Manual dexterity, hearing, seeing, speaking, carrying.

Location:

SelectHealth - Murray

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$21.84 - $33.23

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.