Posted:
11/28/2024, 11:53:15 AM
Location(s):
Ohio, United States ⋅ Cincinnati, Ohio, United States
Experience Level(s):
Expert or higher ⋅ Mid Level ⋅ Senior
Field(s):
Product
Workplace Type:
Hybrid
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
The Deepening Studio is looking for a Product Manager with a passion for analytics and understanding who our clients are. This product manager will be critical to telling the story of how we meet our client’s needs, building a core suite of deepening performance reporting for executive consumption, and ongoing business case development. Candidate should be curious, comfortable navigating in the gray as we build a new function for the bank and have an ability to influence a business change with data.
Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions). Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.
This individual will be responsible for:
PRODUCT P&L
Drive product profitability and performance, managing short- and long-term outcomes of the product line including connection to roadmap, objectives, key results, and strategic investments.
PRODUCT STRATEGY, VISION, AND PLANNING
Pull from market and competitive insights, customer needs, and internal business priorities to help shape the product vision (target customer segments, markets, channels, go to market approach, and value propositions).
PERFORMANCE MEASUREMENT AND OPTIMIZATION
Develop, analyze, monitor, and report on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement.
Utilize performance metrics to drive towards progress on identified strategies and initiatives.
Influence and drive alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution.
PRODUCT DEVELOPMENT
Drive product development and actively engage cross-functional stakeholders to enable faster speed to market and maximize return on spend in decision making for the product roadmap (e.g., issue resolution, MVP definition, ongoing prioritization).
Prioritize resources across developing new products and reimagining existing products.
CHANNEL ALIGNMENT AND MANAGEMENT
Gather competitive, customer, market, and internal business priorities to assess the performance of our product portfolios in each segment and develop solutions that drive growth and performance across digital and human channels.
Collaborate across channels to define and deliver product performance goals (e.g., revenue, customer experience, etc.).
CUSTOMER EXPERIENCE RESEARCH, INSIGHT AND EXECUTION
Identify initial and ongoing product-market fit by communicating and incorporating customer/user needs, competitive landscape, business objectives, the bank's strategic advantage and economic environment to enhance new or existing products.
Demonstrate deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).
Manage risks within the experience and portfolio through clear understanding of the current and future competitive, regulatory, financial and reputation risks
Preferred Skills/Experience
Expert analytics background and comfortability with visualizing data to tell a story
Strong business case development skills
Endless curiosity in understanding our clients, our portfolio performance, and how we can optimize our strategy
Bachelor's degree, or equivalent work experience
Typically five to seven years of relevant experience
Advanced product management or similar experience
Effective presentation, verbal and written communication skills
This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside of the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $108,375.00 - $127,500.00 - $140,250.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.Website: https://www.usbank.com/
Headquarter Location: Minneapolis, Minnesota, United States
Employee Count: 10001+
Year Founded: 1863
Industries: Financial Services