Posted:
5/30/2025, 7:17:00 AM
Location(s):
Washington, United States ⋅ Moses Lake, Washington, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
On-site
Location:
Moses Lake, WA - E. Broadway Ave - Retail shopResponsibilities:
Responsible for adherence to company policies including safety and the use of personal protective equipment.
● Provides excellent customer service to internal and external customers.
● Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
● Advises customers on tools, hardware, and materials, and any necessary procedures to follow to complete tasks customers wish to perform.
● Processes orders in the SAP system including, cash and charge orders. May assists with reconciliation of cash and bank deposits.
● Communicates by phone, e-mail and in person with customers, sales staff, store managers and others, inquiring about and providing information on cost, ordering and delivery times, etc.
● Develops outgoing call strategy to support sales growth for the branch.
● May coordinate a transfer of merchandise requested by customers to and from other locations.
● Answers customer questions concerning locations, prices and use of
merchandise.
● Processes total price and tax on merchandise purchased by customers using computer, calculator and/or paper and pencil to prepare an invoice. Accepts payment and makes change for customer purchases. Wraps or bags
merchandise for customers and assists in loading and unloading cylinders outside the storeroom.
● Arranges with customers for the delivery of cylinder and/or hard goods
requested.
● Maintains neat, clean and professional personal appearance by following the region's dress code policy. Also responsible for maintaining company vehicles or equipment clean and orderly at all times.
● May need to coordinate with the purchasing department for any product shortages or outages.
● Maintains a positive work atmosphere by acting and communicating in a manner that builds relationships with internal and external customers.
● Responsible for following all administrative and accounting related
procedures.
● Stocks showroom shelves with merchandise, maintains showroom displays, and keeps warehouses stocked, clean and organized.
● Operates company vehicles and equipment in compliance with state and
federal DOT and Airgas safety policies and procedures.
● Uploads, delivers, and downloads safely to customers of hardgoods items and cylinders containing compressed gases. Returns empty cylinders to Airgas location for refilling.
● Maintains load manifests and all other vehicle documents, ensuring they are properly completed and
balanced with truck counts and shipping documents before and after
deliveries.
● Performs pre- and post-trip vehicle inspections, documenting deficiencies and ensures all safety items are in good working order.
● Maintains a safe driving record and appropriate driver’s license classification while operating company vehicles and equipment.
● All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.
Required Education:
Required Length and Type of Experience:
At least one year of knowledge and experience of arc and gas welding with at least two years industry experience is preferred.
Knowledge, Skills and Abilities (KSA’s):
● Proficient computer skills using Google products is highly recommended.
● Ability to handle cash transactions accurately.
● Ability to clearly communicate by phone, email or in person with customers, sales staff, Branch
Manager and all the other branch personnel. Must be able to work with different people with
different personalities and backgrounds.
● Must be registered with the FMCSA for the Drug & Alcohol Clearinghouse and have a full query run
on their record for potential drug & alcohol violations as part of the pre-employment process.
● Working knowledge of all Department of Transportation (DOT) rules and regulations for commercial
drivers including FDA regulations for filling cylinders.
● Must be proficient in operation of forklift (or the ability to be trained) and maintain appropriate
forklift certifications.
● Ability to read and comprehend safety data sheets.
● Must be able to operate in a drug-free workplace.
Physical Demands:
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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.
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Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.
Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [email protected].
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Website: https://airgas.com/
Headquarter Location: Radnor, Pennsylvania, United States
Employee Count: 10001+
Year Founded: 1982
IPO Status: Delisted
Industries: Industrial ⋅ Medical ⋅ Retail