Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

This job posting is for a current vacancy.

 

Team Lead, Diagnostic Imaging

About the Role
The Team Lead provides day to day operational oversight and leadership for the diagnostic imaging team ensuring accountability and service excellence across the department. Reporting to the Manager of Diagnostic Imaging, this role oversees scheduling, workflow coordination, equipment and inventory management, and serves as the primary contact for patient escalations. 

The Team Lead also supports staff development and provides direct clinical care as needed.

This full-time, 18‑month contract role. The position is scheduled Monday to Friday during regular clinic hours, with the potential for a permanent technologist role following the contract period.

Key Responsibilities

Operational Leadership & Workflow Management

• Assess clinic volumes and allocate staff, equipment, and space effectively

• Prioritize and adjust workflows to support safe, efficient patient care

• Manage staff schedules, duty assignments, and break coverage

• Monitor team productivity and address workflow issues

Quality & Process Improvement

• Identify opportunities for quality and service improvements

• Ensure compliance with organizational policies and regulatory standards

• Support development and updates of SOPs, policies, and training materials

• Lead quality meetings and represent the team on committees

Equipment & Inventory Oversight

• Oversee equipment maintenance, troubleshooting, and quality control checks

• Manage supplies, ordering, invoicing, and vendor relationships

Communication & Patient Support

• Address and de‑escalate patient concerns

• Lead team meetings and share operational updates

• Collaborate with interdisciplinary partners to support smooth workflows

• Escalate important issues to the Manager/Senior Manager as needed

Clinical Responsibilities

• Prepare patients and perform diagnostic imaging exams

• Document and process patient data

• Operate, maintain, and perform QC on equipment

• Review previous reports and coordinate with radiologists/physicians

Leadership Support (in partnership with the Manager)

Staff Engagement & Development

• Provide leadership for all DI modalities and the DI Coordinator

• Promote a supportive, respectful team culture

• Support staff through coaching, feedback, and performance discussions

• Engage staff in process improvement and patient‑experience initiatives

Performance Management

• Provide mentorship and timely performance feedback

• Identify and escalate concerns; support action planning

• Monitor staff development progress

• Support annual performance reviews and documentation

Recruitment & Onboarding

• Assess staffing needs and support hiring activities

• Participate in resume screening and interviews

• Support onboarding, training plans, and systems access

Requirements

• Current CMRITO membership

• Minimum 5+ years as a Medical Imaging Technologist (Sonography, X-Ray, etc)

• Proven leadership and operational management experience

• Strong communication, organizational, and time‑management skills

• Excellent interpersonal and client‑service skills

• Ability to troubleshoot equipment and manage inventory

• Demonstrated commitment to positive team culture and staff development

Position Pay Range

$73,699.00 - $101,335.00 CAD annually

Pay will be determined based on an analysis of the selected candidate's experience and qualifications within the role's compensation grade. Medcan's compensation ranges are determined by a combination of required qualifications and skills, market value, and internal equity. The above range pertains solely to the base compensation and is not inclusive of additional compensation details such as perks, benefits, and potential bonuses or incentives. ​

Diversity, Equity and Accessibility:

Medcan is dedicated to equity, diversity and inclusion. We strive to ensure all stakeholders have a fair opportunity to participate in our community. If contacted for an opportunity, please advise your Talent Acquisition contact should you require accommodation.

AI Use Disclosure – Opportunities at Medcan

Medcan uses artificial intelligence (AI) tools to support the screening and assessment of applicants for opportunities as part of a fair, transparent, and inclusive process. These tools assist our team but do not make final decisions. All decisions are reviewed and made by our teams to ensure fairness and alignment with Medcan’s values. If you have questions about how your application is assessed, please contact the Medcan Talent Acquisition team at [email protected].