Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

HiredScore is the newest addition to the Workday family!
HiredScore provides deeply integrated AI solutions to F500 recruiting, sourcing, DE&I, and talent management teams. We focus on supercharging our clients' existing tech stack rather than adding and/or replacing. Core AI products include compliant and bias-free candidate scoring for active applicants and automated sourcing of passive candidates from existing ATS, CRM, HCM, VMS and other internal systems.
HiredScore also offers a first-of-its-kind Diversity AI Module that is on the forefront of innovation in the DE&I technology category. A fully customized offering that provides numerous products as part of the solution suite enabling enterprise organizations to truly move the needle on their organizational diversity goals.
We place great value on career growth, learning and collaboration. Employees are our #1 value! We are an agile organization, constantly looking for ways to improve with a focus on the value we deliver to our customers. We work closely with people to acquire fast feedback and achieve the right outcomes.

About the Role

Job Responsibilities:

• Build, train, mentor, and develop new team members.
• Support and guide the team in daily operations, client interactions, attending client calls when needed, and serving as an escalation point in all aspects.
• Act as the professional resource for the team and other integrations through project implementation, including pre-sales, sales, and post-sales for new and existing clients.
• Coordinate closely with internal teams to address potential issues and risks.
• Have a deep technical understanding of all relevant systems integrated with HiredScore (e.g., ATS, CRM, HCM, etc.).
• Engage with clients, including presenting and explaining our technology, integration, IT, security architecture, and answering formal questionnaires (including Infosec, RFP, Data Privacy Evaluation, etc.).
• Work with clients and partners to solve technical challenges regarding their unique environment and requirements.
• Lead improvements and enable our sales and engineering processes (via tools, processes, and other initiatives).
• Create documentation, whitepapers, and other supporting materials for internal and client usage.
• Configure and test HiredScore integration on client systems while addressing client-specific challenges.

About You

Basic Qualifications:

• 2+ years of experience as a team lead of Technical Consulting/Integration teams.
• 4+ years as a Technical Consultant or similar role working with large enterprises.
• Practical integration background with a good understanding of web architecture and integration systems, including working with industry third-party tools.
• Strong presentation skills to engage clients throughout the integration as part of the project implementation lifecycle, adapting to audience needs and handling ad-hoc requests professionally.
• Strong verbal and written professional technical communication skills.
• Excellent teamwork ability, working with various teams (Product/R&D/Sales/Delivery).
• Ability to create great relationships with client teams.
• A positive attitude, creative thinking, and love for ownership.
• Fluency in spoken and written English - Verbal, presentation, and written communication skills.
• Occasional availability and flexibility to work during US business hours.

Other Qualifications:

• Experience with Infosec, Data Privacy, and RFP processes.
• Experience in a high-growth company.
• Experience with HR Technology (or other enterprise technologies like ERPs).
• Ability to work with code (Read/Run/Edit existing code), but no self-sufficient coding capabilities are required.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!