We are seeking a highly skilled Network Operations Centre (NOC) Manager with expertise in 4G/5G Radio Access Network (RAN) integration, troubleshooting, and configuration management. The ideal candidate will lead a team of engineers responsible for ensuring seamless network integration, proactive monitoring, and rapid resolution of issues across multi-vendor RAN environments. This role requires strong technical knowledge, leadership ability, and operational excellence to maintain high network performance and reliability.

Key Responsibilities:

• Network Integration & Deployment
  • Oversee integration & troubleshooting of 4G/5G RAN nodes (eNodeB, gNodeB) into AT&T networks.
  • Coordinate with vendors and GCs for software upgrades, parameter tuning, and interoperability testing.
  • Ensure smooth rollout of new sites and features with minimal service disruption.
• Troubleshooting & Incident Management
  • Lead root cause analysis for RAN-related faults, alarms, and performance degradations.
  • Manage escalations and coordinate with cross-functional teams , Integration Managers and Market Directors
  • Implement corrective actions and preventive measures to reduce recurring issues.
• Configuration Management
  • Supervise configuration changes, parameter optimization, and consistency checks across RAN elements.
  • Maintain version control and audit trails for network configurations.
  • Ensure compliance with operational standards and security policies.
• NOC Operations Leadership
  • Manage 24/7 NOC operations and shifts, ensuring SLA adherence and high availability.
  • Develop monitoring dashboards and KPIs for the team performance and ensure efficient NOC operations.
  • Mentor and train NOC engineers on advanced troubleshooting techniques.
• Collaboration & Reporting

• Interface with GCs, field crew, Integration Managers and senior management for issue resolution and updates.
• Provide regular reports on network performance, incidents, and integration progress.
• Contribute to strategic planning for network expansion and modernization.

Education/Experience:

• Bachelor’s degree in telecommunications engineering, or a related field.
• Minimum 6+ years of experience in RAN integration, CM operations, and troubleshooting, particularly in AT&T networks with at least 2+ years worked as team lead.
• Hands-on in multi-vendor RAN equipments.
• Excellent analytical, communication, and leadership skills.
• Certifications in relevant technologies or systems.

Growth Path.

This role offers opportunities to:

• Lead next-generation network transformation projects.
• Drive innovation in automation and AI-driven network operations.
• Progress into senior leadership roles in network engineering and operations.

Additional Information:

• Salary & Compensation as per industry standards.