JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Summary

Provide integrated operational and compliance support to ensure the seamless, safe, and timely execution of workplace transformation projects. This role serves as the operational engine for the MAC team — owning administrative workflows, data consolidation, vendor coordination, and H&S documentation — enabling managers to lead strategically on-site. Requires a highly organized, proactive professional with experience in project operations, facilities coordination, and health & safety compliance within dynamic, multi-vendor environments.

Key Responsibilities

Project Operations & Reporting

• Build, maintain, and update project trackers for 60+ annual MAC initiative
• Consolidate and prepare data for client reporting, governance meetings, and internal reviews
• Ensure all project documentation (drawings, O&Ms, permits, close-outs) is complete, accessible, and audit ready

Workflow & System Management

• Prepare, issue, and track all work orders via Corrigo (60+ WOs/week)
• Manage end-to-end ECAP request processing and PO status tracking — escalating delays proactively
• Submit and monitor Authorization to Work (ATW) forms (8–10/week), ensuring full compliance with site and H&S standards

Vendor & Contractor Enablement

• Coordinate site visits, inductions, logistics, and access for MAC artisans and third-party vendors
• Monitor contractor compliance with JLL/HSBC H&S policies, PPE, permits, and SWMS
• Serve as primary administrative liaison between MAC Managers, vendors, and the Central Admin Team (CAT).

Health & Safety & Compliance

• Maintain and verify H&S training records for MAC team and contractors; coordinate refreshers/onboarding – Primary focus – ensuring timely closure of PTWs
• Support incident reporting, investigation, and follow-up in collaboration with H&S leads
• Champion safety culture through near-miss reporting, behavioral observations, and policy reinforcement.

Manager Support & Representation

• Represent MAC Managers at safety briefings, vendor meetings, or site walkthroughs as required
• Compile and verify monthly OT records and timesheets for technicians/artisans
• Provide day-to-day operational backup to ensure continuity during manager absences or high-demand periods.

Interested?  An ideal candidate would need to have the following qualifications:

Desired experience and technical skills

Required

• 3+ years in project coordination, facilities management, or construction operations — with demonstrated ability to manage multi-stream workflows under pressure

• Proven experience supporting H&S compliance: maintaining training records, enforcing method statements, and managing permit-to-work systems

• Strong operational aptitude: highly organized, detail-oriented, and able to prioritize competing deadlines in a fast-paced environment.

• Proficient in MS Office Suite (Excel, Word, Outlook, PowerPoint) — advanced Excel skills preferred

• Confident communicator — able to liaise with contractors, vendors, clients, and internal teams with clarity and professionalism

• Able to conduct site walks, attend safety briefings, and operate in active project environments

Preferred:

• Experience in corporate real estate, banking sector, or large-scale workplace transformation

• Formal H&S training or prior role with dedicated safety responsibilities

• Working knowledge of ECAP/PO workflows, Corrigo, or similar FM systems

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.