Posted:
11/20/2024, 7:21:48 AM
Location(s):
Ontario, Canada ⋅ Toronto, Ontario, Canada
Experience Level(s):
Mid Level
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Hybrid
Pay:
$93/hr or $193,440 total comp
At Angi, we have one simple mission: Get all your home service jobs done well. That’s how we’ve helped over 150 million homeowners care for their homes over the last 25+ years. Today, our network has grown to over 200,000 skilled local pros — and our platform has made it easier than ever to find the right one for your project, from repairs to renovations and everything in between.
Instapro Group, an Angi partner, is comprised of Europe & Canada's leading building & home trades marketplaces; Homestars is the Canadian brand, based in Toronto. Instapro Group is looking to hire a Customer Service Representative to join the Instapro.com team.
In this role, you will assist homeowners and tradespeople with issues that cannot be resolved through our online platform. Additionally, you will make proactive outbound calls to help our customers succeed on our platform. You'll be supported daily by a Team Lead, who will provide the guidance and resources needed to excel in your role.
Your primary focus will be to actively contribute to the launch of our business in a new market. As we continue to grow, we anticipate expanding the team in the near future. Your curiosity, engagement and valuable insights will be crucial in helping us navigate the early stages of this experimentation. The ideal candidate has strong attention to detail, empathy, and problem-solving skills. If you thrive in a fast-paced environment where every day brings new challenges and if you are interested in working for an international company, we’d love to have you on our team as a Customer Service Representative!
What You’ll Do
Who You Are
Why You'll Enjoy Working at the Instapro Group
Canadians spend over $70B annually on their homes – whether it’s major renovations, or small repairs and maintenance work. This journey often starts by finding the right contractor. HomeStars is the leading platform in Canada, helping homeowners with their home renovation needs by allowing them to search our database of companies and hundreds of thousands of reviews. Every month over half a million homeowners visit HomeStars to research and connect with the best rated home professionals near them. Home professionals advertise on HomeStars to tell their story, and grow their business with highly qualified connections.
You can make an Impact. Joining Instapro Group is an opportunity to help crack the code in one of the last big industries to become digital-first. We’re leaders in our markets, yet small enough for everyone to make a real difference.
We care. We don’t believe in one size fits all. Whether it’s flexibility in your working hours, your location, or opportunities to advance and grow, you’ll find the space to be your best self.
Perks & Benefits
These Are the Values That Guide Everything We Do
We are an equal opportunity employer and do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Website: https://www.angi.com/
Headquarter Location: Denver, Colorado, United States
Employee Count: 1001-5000
Year Founded: 1995
IPO Status: Private
Industries: E-Commerce ⋅ Internet ⋅ Marketplace