Posted:
10/17/2024, 5:00:00 PM
Location(s):
Ontario, Canada ⋅ Toronto, Ontario, Canada
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Please note, this is a part time position 3 days/week.
This role will form part of FNZ’s frontline and will centre on providing administrative support to the business by managing the business suppliers and ensuring all offices are aligned. This role will ensure office facilities are maintained to a level that meets the demands of a creative and innovative company. This is an office based position with an expected attendance level of three days a week.
Specific Role Responsibilities
Co-ordinate and manage the Toronto office in line with business values
Oversee Canadian offices (TBC)
Work closely with the Support Services team and maintain strong communication links across the business
Manage the budgets for assigned office locations
Manage office security in conjunction with IT department and building security team for assigned locations
Assisting the US Office Manager with the management of health and safety policies and procedures and Covid safety for assigned locations
Liaison with contractors regarding any building issues which arise, monitoring this through to completion for assigned locations
Coordinate and oversee office moves, refurbishments, and layout alterations for Toronto and assigned locations as required
Ensure new starters are orientated across assigned locations
Managing meeting room facilities to ensure the best standards are provided, ensure AV equipment is provided, any hospitality and catering requirements are met for assigned locations
General administration duties including scanning, printing and/or filing as required by the office
Managing office suppliers to ensure the best possible, cost effective, service is obtained
Oversee management of office consumables, stationery, and kitchen consumables
Within the Support Services team it is required that the individual provides cover for holidays with your assigned ‘buddy’
Undertake any other projects/tasks as may be reasonably required to facilitate the smooth operation of the Company
Experience required
Motivated to exceed expectations, and ability to represent company image & values;
Proactive;
Eye for detail and perfectionists view of service standards;
Able to manage people and service providers;
Good problem solver - logical and reactive in response to unexpected queries/circumstances;
Must demonstrate flexibility to get involved in tasks at all levels;
Must demonstrate flexibility and adaptability to juggle a range of different tasks and work extra hours to meet deadlines as required;
Relationship building skills essential for staff, customers, service providers;
A good knowledge of Word, Excel and PowerPoint is required.
Confident, and able to take initiative given client and delivery-focused environment;
Independent, self- directing and delivery focused working style;
Good team communication skills, confident in dealing with internal and external clients;
An understanding of confidentiality issues and the use of discretion
What FNZ offers:
A competitive base salary, bonus, and paid time off.
FNZ will match pension plan contributions at 150%, up to 4% total Employee Contribution.
Employer-paid medical, dental and vision insurance, and more.
We are mission-led - work at the heart of a purpose-led organization where you can be proud of the impact you make, every day. Where you’ll transform the way over 20 million people invest, making wealth management more accessible, sustainable and transparent to more people.
Learning & development – Placing emphasis on a willingness to learn, to think differently, to be creative and to help drive innovation.
Be part of a highly successful, rapidly growing, Pre-IPO global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies;
We provide global career opportunities for our best employees at any of our offices in the US, Canada, UK, Czech Republic, Asia, Australia or New Zealand
About FNZ Culture
Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites, and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers, and the wider world. At FNZ we know that great impact is only possible with great teamwork.
That’s why we value the strength and diversity of thought in our global team.
The FNZ Way is the cornerstone of what we do. It comprises four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders worldwide.
Customer obsessed for the long-term Think big and make an impact Act now and own it all the way Challenge, commit and win together. Read more about The FNZ Way and our values: www.fnz.com/culture
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future.
Website: https://fnz.com/
Headquarter Location: London, England, United Kingdom
Employee Count: 5001-10000
Year Founded: 2004
IPO Status: Private
Last Funding Type: Private Equity
Industries: Finance ⋅ Financial Services ⋅ FinTech ⋅ InsurTech ⋅ Wealth Management