Primary City/State:

Phoenix, Arizona

Department Name:

IT Service Operations

Work Shift:

Day

Job Category:

Information Technology

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.

Banner Health is seeking an IT Database Analyst. Must possess the ability to learn technology and develop strong customer communication skills.  A bachelor's degree in computer information or related field is desired but not required. Must demonstrate general knowledge of information technology and problem solving skills. Requires communication and presentation skills to engage technical and non-technical audiences. Requires ability to communicate, and interact across technical teams and at various levels. As is typical in this industry, variable shifts,  hours and carrying/responding to a incidents/texts will be required.

 

This position will be a based out of our Phoenix Corporate location with the ability to work remotely.  Typical work hours are  between 8am – 5pm, but will also include off hour responsibilities. A typical day will include attending meetings on issue resolution, project status, change control and maintenance. You will be joining a seasoned team to assist in leading our efforts as they relate to performing reviews on all database related equipment and managing software/hardware upgrades. This entry level candidate will work with the team supporting our Microsoft SQL Server infrastructure including all our On Prem and Cloud based environments across the enterprise. This position will require extensive troubleshooting as well as working with documentation of processes and standards for the server and database, keeping these up to date and relevant. Banner Health IT was awarded Inside Pro and Computerworld's 100 Best Places to work in IT for 2020, 2021, 2022 and 2023!

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position participates in the maintenance of the technical database environment for the company’s business systems. The incumbent works as part of a team directing and coordinating hardware and software system configurations. Incumbent is responsible for resolution of database problems and issues assuring solution is timely and of acceptable quality. The department is principally responsible for the efficient and effective management of the corporation's databases ensuring highly available, stable and recoverable databases with data integrity.

CORE FUNCTIONS
1. Defines, installs, coordinates, implements, and tests database backup and recovery methodology for each data server. Work with team to monitor database performance and identify then correct performance bottlenecks.

2. Provides day-to-day support and guidance in handling the daily schedule of department production jobs. Technically stable data dictionary, data security and application database environments through appropriate monitoring/control. Effective management support through the timely response to management staff problems and needs.

3. Investigates new technologies/products and healthcare industry trends in respect to their implications on the responsibilities of department through the effective use of continuing education programs, associations, and publications.

4. Participates in and provides information into the designs of technical standards and policies regarding data, imports, exports and general access to data.

5. Adheres to the development and maintenance standards for data usage, manage the physical space and placement requirements of data, compile and assimilate information about the characteristics, accessibility, and interdependence of data.

6. Evaluate project assignments and present time and cost estimates for database modifications, development or installations.

7. Provides information on feasibility studies, request for information/proposal (RFI/RFP) assembly, capital or operating budgets or other planning sessions.

8. This position participates in the technical stability of information technology database applications. Work is performed in a fast paced multi-tasked environment where there may be conflicting priorities or tight deadlines. The incumbent has minor level decision-making authority and works at peer level with across diverse areas and multiple states. The incumbent participates in meetings, presentations, visioning sessions, strategic and planning sessions, implementation activities, and supports functions company wide.

MINIMUM QUALIFICATIONS
Must possess knowledge as is normally obtained through the completion of an associate’s degree in related field. (Combination of relevant education, technical, business and healthcare experience.

Requires communication and presentation skills to engage technical and non-technical audiences. Requires ability to communicate and interact across facilities and at various levels. As is typical in this industry, variable shifts and hours and carrying/responding to a pager may be required.

PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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