About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What you’ll do:

• Lead a team of TA to support the growth of Customer Experience Group (CEG) in Klook. 

• Take ownership and be creative to drive the end-to-end TA strategy (sourcing, attraction, selection and offer) to hire diverse, world class talents for Klook.

• Partner with business leaders to deeply understand their needs. Balance different considerations: hiring speed, maintaining a high talent bar and value-add to Klook’s unique culture.

• Develop a robust and forward-thinking candidate pipeline and sourcing strategies while fostering long term relationships with top talent, passive and active.

• Advocate for both stakeholders and candidates throughout the hiring journey; provide an inspirational and authentic perspective in all touchpoints of the candidate experience.

• Leverage talent trends, recruitment data and TA best practices to identify opportunities, influence decisions and improve hiring effectiveness.

• Work collaboratively with P&C centers of excellence to enhance Klook’s employer brand.

• Effectively lead and/or contribute to cross-functional projects to promote talent density in Klook.

You will be successful if you have:

• Experience in full-cycle recruitment across entry level to mid-senior roles.

• Deep knowledge of Malaysia’s talent market, skills and industry trends and a strong network. Regional exposure is an added advantage.

• Strong communication skills in English. Fluent in Mandarin is an added advantage. 

• Passion for building and growing genuine relationships with stakeholders and candidates

• A growth mindset

• Strong sense of ownership and bias for action

• Attention to detail and effective prioritization skills

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.