If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider Craft Education as the next step in your career.

 

Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.  

 

At Craft, we’re revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs.  Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs.  Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits.

 

Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs.  We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.  

 

If you’re looking to join the work-based learning revolution, we’d love to talk with you.  At Craft, you’ll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development.  We couldn’t be more excited to advance this work as a team of innovative, collaborative and mission-oriented professionals - we hope you’ll consider joining us.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Technical 409

Pay Range: $106,700.00 - $165,400.00

Job Description

The Senior Product Manager works autonomously in close collaboration with the Head of Product. Gathers insights, generates and refines ideas, and present well-thought-out recommendations, while always maintaining a strong partnership with the leadership team to align on major product decisions. Takes ownership of key aspects of the product lifecycle—from customer research and ideation to execution and delivery—while working closely with the Head of Product to shape the medium- and long-term vision for Craft Connect. Works independently on feature development and strategy, while collaborating to make critical decisions.

• Primary Responsibilities

  • Strategic Vision & Execution: Works closely with the Head of Product to develop product roadmaps and strategies, contributing to both short- and long-term goals. Takes ownership of specific product initiatives, driving them forward independently while ensuring alignment on broader strategic directions. There may also be opportunities to lead the development of new products within our suite, depending on business needs and the candidate’s experience.

  • End-to-End Product Development: Leads the product lifecycle for assigned features and initiatives, from ideation to market delivery. Presents fully fleshed-out ideas, pros and cons, and recommendations for consideration, while ensuring collaborative decision-making for all major product directions.

  • Customer Research & Feedback: Conducts in-depth customer research, synthesizes insights, and develops actionable product improvements. Responsible for bringing forward ideas and solutions, versus only identifying problems.

  • Collaboration Across Teams: Works closely with engineering, data, and technical teams to ensure smooth execution of product features. Must be able to understand technical responses and assess proposed solutions.

  • Partnership & Stakeholder Management: May manage both internal and external stakeholders, filtering client feedback and negotiating product direction. Ensure the integration of client needs with Craft’s broader strategy as we expand apprenticeship degree programs into new verticals.

  • Agile Leadership: Leads sprints and collaborates in an agile environment, using product management tools in a lean but effective way. Manages rapid iteration cycles while remaining in close collaboration with leadership to maintain strategic alignment.

  This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities.  The contents of this document or related job requirements may change at any time with or without notice.

  Qualifications

  Knowledge, Skills, and Abilities

  • Confident & Collaborative: You should be able to run with ambiguous projects, generate solutions, and make recommendations. At the same time, you must be comfortable collaborating closely with the Head of Product and other stakeholders to ensure alignment on major decisions.

  • Customer Research Expertise: Strong skills in conducting user research and turning insights into actionable product decisions. You’ll be expected to bring forward well-developed ideas, not just problems.

  • Technical Fluency: Ability to collaborate effectively with technical teams. You don’t need to make technical decisions on your own, but you must be able to ask insightful questions, understand technical answers, and assess the feasibility of proposed solutions from a product perspective.

  Education          

  • Bachelor’s degree in Computer Science, Business Administration, Educational Technology, or a related field (equivalent experience may be considered).

  Experience         

  • 5+ years of product management experience, with a proven track record of leading products from concept to market, managing cross-functional teams, and driving product strategy.

  • Agile Experience: Experience leading product sprints in an agile environment, using tools like JIRA, Asana, or similar. You should be able to manage rapid iteration cycles while balancing collaboration and independence.

  Experience in lieu of education

  Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements.  Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.

  Preferred Qualifications

  Data-Driven Decision Making: Experience using data to drive product decisions is a plus. Familiarity with tooling that supports product analytics is helpful.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.