Work Location

Orange, California

Work Shift

Day – 08hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you.

Job Summary

The Financial Coordinator PD is responsible for performing preadmission, insurance verification, financial counseling, and monitoring the quality of all required accounts that are scheduled through Centralized Scheduling and Patient Access and outpatient accounts scheduled by the individual departments. Routinely interacts with various internal departments including registration, admitting, and schedulers. Works as a liaison between insurance carrier, physician office, and clinical personnel within departments referrals to assure authorization and pre-registration for all services are in place prior to service.

Pay Range

Minimum $28.00 Midpoint $28.00 Maximum $29.00

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Experience

• Required: Minimum two (2) years of front office experience or one (1) year of experience in a high-volume call center in a customer service-related industry.

• Preferred: One (1) year of experience in pre-registration, insurance authorization in an acute care hospital setting, particularly in surgery or radiology, strongly preferred.

Education

• Required: High School Diploma/ GED or equivalent.

• Preferred: Associate's or bachelor’s degree strongly preferred.

Training

• Required: None required.

• Preferred: Experience with insurance authorization process. Certified Healthcare Access Manager (CHAM) or CHAR certification.

Specialized Skills

• Required: Excellent verbal and written communication skills; interpersonal relationship and collaboration skills. Strong knowledge of computer systems and software used in functional area such as Microsoft Office Suite. Ability to pleasantly handle interruptions in work tasks due to greeting people and answering multiple phone lines. Excellent interpersonal skills, maturity, and judgement with the ability to work harmoniously with others.

• Preferred: Strong knowledge of pre-registration and insurance verification software products. Bilingual in English/ Spanish.

Licensure

• Required: Basic Life Support (BLS); Comprehensive Crisis Management within 90 days of hire.

Work Environments - Functional Demand:

Light - Moderate energy level Lift and carry 25-35 lbs. Push/pull 50-100 lbs. (ie. empty bed, stretcher).

Physical Activity Requirements:

Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements:

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements:

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement:

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring.

We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.