A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 1 day per week.

Home Office Legal is seeking a motivated individual to lead our eBilling team as a Manager. The position requires the person to:

• Manage department activities in accordance with the Company’s policies and applicable laws. Managerial responsibilities include, but are not limited to:
  • Reporting to Management the progress and problems with meeting Company objectives;
  • Planning, assigning, and directing work to meet Company objectives;
  • Training associates and conducting performance appraisals;
  • Rewarding and disciplining associates;
  • Addressing complaints and resolving problems;
  • Interviewing candidates and associates to fill open positions.

• Review the progress made in meeting objectives, analyze operating procedures, and prepare records or reports for management including conclusions and recommendations for the solution of problems.
• Make suggestions and recommendations as to the hiring, termination, advancement, promotion or any other change of status of associates.
• Implement policies established by Senior Management.
• Coordinate activities with other departments and divisions.
• Initiate, review, and answer correspondence by telephone, email, and letter.
• Work effectively with clients and associates at all levels.
• Regular and predictable attendance in meeting a defined work schedule.

Desired Skills & Experience

• Advanced knowledge of the specific area of responsibility and successful experience in a managerial position is preferred.
• Demonstrated increasing levels of leadership and responsibility.
• Bachelor’s degree or several years related experience or training
• Familiarity with eBilling software, UTBMS codes, bill submission, and bill review best practices and procedures is preferred.
• Experience analyzing eBilling data, working with metrics and having the ability to make recommendations based on that information is preferred.
• Actively engaged in Company approved continuing education programs.
• Ability to communicate effectively in oral and written forms
• Possess good problem resolution skills.
• Demonstrates innovativeness and continually seeks more efficient ways to process and handle work.
• Demonstrates basic management skills such as directing the activities of the staff, motivation, delegation, communication, training, discipline, and the development of associates.

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.