Channel Sales Operations & Reporting Analyst

Posted:
9/10/2024, 5:00:00 PM

Location(s):
Penang, Malaysia ⋅ Kuala Lumpur, Malaysia

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Operations & Logistics ⋅ Sales & Account Management

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.


Department Overview

The International Sales Operations team enables a large, multi-channel sales organization to achieve sales, profit, and business objectives through effective planning & quota setting, forecasting, reporting, data analytics, sales process & technology optimization, sales training, and sales compensation administration.

About the Role:
We are hiring a Channel Sales Operations & Reporting Analyst to support the Asia-Pacific Channel sales team with forecasting, analysis and reporting. You will work directly with the sales team to collate, analyze and prepare accurate information required by sales management for review during forecast and committed view calls. Additionally, you will be involved with supporting the mapping of financial results for orders and revenue to projects across the International region.


Job Description

Scope of Responsibilities/Expectations:

     Supports order and revenue forecasting within the Asia-Pacific Channel business.

     Supports opportunity management, quota planning, sales analytics and reporting.

     Proactively strive to maintain high levels of quality, accuracy, and consistency in the sales organization's planning & forecasting effort.

     Coordinates activities with other functions and stakeholders in the organization including Supply Chain, Finance, Order Management, Product and Strategy.

     Create and maintain accurate and efficient distribution of sales reports and analytics essential to the sales organization.

     Participate and provide data for various operational reviews for Sales management and Finance throughout the year

     Proactively identify opportunities for sales process improvement.

     Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement.

     Provide high level analysis on changes in revenue/orders to Sales and Finance Teams

     Assist sales management in understanding process bottlenecks and inconsistencies.

     Drives adoption of enabling processes and technologies and drives compliance with sales process and data standards.

     Coordinate customer account and sales territory changes with sales management and key work partners in finance, human resources, and sales systems/data stewards.

High level of analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes

     Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.

     Identify business gaps, challenges and possible solutions/actionable recommendations for your business.

     Enable both sales and customer service to properly leverage current reporting to ensure consistency, accuracy and organizational efficiencies.

     Excellent organization, attention to detail, and ability to execute on multiple tasks and projects.

     Results-driven achiever with exemplary analytical and organizational skills and a passion for details.

#LI-TK1


Basic Requirements

Specific Knowledge/Skills:

     Proficiency in business analytics/tools including Microsoft Excel and Google Sheet (Tableau s a plus).

     Proficiency in sales processes and systems (Salesforce is a must).

     Excellent written, oral, and presentation communication skills.

     Strong analytical and critical thinking skills with ability to interpret sales data.

     Ability to produce data visualizations and dashboards.

     Independent, proactive, and hard-working.

     Collaborative and diplomatic.
 

Basic Requirements :

     Bachelor's degree in Business, Commerce or a related discipline.


Travel Requirements

Under 10%


Relocation Provided

None


Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].