Receptionist

Posted:
6/9/2024, 5:00:00 PM

Location(s):
Georgia, United States ⋅ Buford, Georgia, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Job Location:

Mall of Georgia

PRIMARY PURPOSE:  

This position is responsible for greeting visitors, answering and directing phone calls, and serve as support to mall management staff as determined and assigned by the Office Administrator.

PRINCIPAL RESPONSIBILITIES:  

The successful candidate’s responsibilities will include, but not be limited to:

  • Screen and direct phone calls to proper individuals
  • Greet and assist with general inquiries from customers, tenants, contractors and mall staff
  • Receive all deliveries, open and distribute all mail, oversees all mailing and shipping of overnight packages
  • May be required to maintain and/or update various reporting systems
  • Organize information and draft documents for reports, surveys, forms, questionnaires
  • Assist with ordering and maintaining inventory of office supplies and equipment
  • Assist with maintaining property files according to Company Policies and Procedures
  • Provide general administrative support as needed

    

MINIMUM QUALIFICATIONS:

  • High school diploma or equivalent required
  • 1-3 years administrative office experience in a fast paced environment
  • Knowledge of administrative and clerical procedures
  • Knowledge of customer service principles and practices
  • Aptitude for understanding financial reports and extracting information
  • Strong working knowledge of various computer software such as Microsoft Office, JD Edwards, OneWorld, and Web based input software
  • Effective verbal and written communication
  • Strong organizational and interpersonal skills with attention to detail
  • Ability to prioritize, coordinate, multi-task and demonstrate initiative