Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve.
The Admissions Coordinator is responsible for coordinating with patients and their families to ensure all admission requirements to the facility are met and verifies insurance coverage. Acts as a liaison to managed care companies, facilitating admissions, hospital returns, and referral source. This position must integrate company values into daily practice.
Essential Functions:
- Coordinates admissions activity of all patients; directs and delegates tasks and responsibilities.
- Completes admission paperwork including obtaining appropriate signatures and reviews information with patient and family. Inputs data into patient accounting system.
- Communicates referral and admission information to appropriate personnel.
- Verifies patient’s insurance information including benefits, coverages, limits, billing information, etc. In accordance with policy, communicates this information accordingly and submits it into Business Office.
- Maintains current and accurate referral logs, admission statuses, and patient listings for distribution to all necessary personnel.
- Implements efficient processes to continually improve the flow of information to Clinical Liaisons, physicians, case managers, nursing, therapy and all departments involved in patient care.
- Works with internal staff, including Clinical Liaisons and physicians, to ensure referrals and admissions are handled appropriately and to the benefit of the patient.
- Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Control standards.
- Maintains regular attendance in keeping with assigned work schedule.
- Performs other duties as assigned to support overall effectiveness of the organization.
Minimum Job Requirements
Minimum Education & Experience:
- One (1) year experience in Business Office or Admissions Office in a medical setting required.
Required Licenses, Certifications, and/or Documentation:
- Must maintain acceptable driving record, current driver’s license, and insurability.
Required Knowledge, Skills, and Abilities:
- Demonstrates general computer skills including data entry, word processing, email, and records management.
- Demonstrates critical thinking skills.
- Effective organizational and time management skills.
- Effective written and verbal communication skills.
- Ability to prioritize, meet deadlines, and complete complex tasks.
- Ability to maintain quality, safety, and/or infection control standards.
- Ability to work independently.
- Ability to maintain proper levels of confidentiality.
- Ability to work closely and professionally with others at all levels of the organization.
Physical Requirements Over the Course of a Shift:
- A significant amount of sitting for prolonged periods of time.
- Lifting/exerting of up to 10 lbs.
- Sufficient manual dexterity to operate equipment and computer keyboard.
- Close vision and the ability to adjust focus.
- Ability to hear overhead pages.