RESPONSIBILITIES

Continuous Observation

• Notify RN/Charge RN/CCP of potential or recent changes in the patient's behavioral risk factors, or mental status as observed
• Document patient status every 15 minutes on patients under observation for involuntary behavioral health patients and every hour for medical safety sitting
• Evaluate & secure environment for safety each shift
• Document interventions as needed
• Always Ensures direct visibility & observation of patient

Telesitter Facility Liaison

• Tracks, delivers, maintains, and retrieves telesitter carts
• Troubleshoots any cart connectivity issues and places an IT ticket if necessary
• Performs safe room guideline checks upon initiation and upon every hand-off thereafter
• Performs environmental rounds to ensure safe room guidelines are being maintained
• Responds to remote telesitter escalation for face-to-face intervention
• Notifies Nurse and/or charge Nurse when face to face redirection is required

Care Team Collaboration

• Supports initiatives of the interdisciplinary care team
• Practices 200% accountability for patient safety
• Patient Transport- proper verification of patient identification & notification of RN upon leaving or returning to room when not needed for patient observation
• EVS & Nutrition Services ? assist EVS & Food services when not needed for patient observation

Patient Centered Care

• Supports an environment of healing or wellness for patients which includes addressing patient needs in partnership with the patient
• Engages the patient and family in compliance with the treatment plan
• Effectively contributes to the plan of care or treatment intervention based on assigned tasks and patient/family input in collaboration with the healthcare team with a focus on the care continuum
• Consistently implements safety interventions to minimize risk in achievement of intended outcomes
• Provides basic patient care needs (ex. Hygiene, nutrition, elimination, physical comfort measures) as assigned
• Assist RN and other members of health care team with care delivery as assigned
• Notifies nurse when physician/interdisciplinary care team members arrive in observed patient room

Safe Space and Infection Control

• Provides a safe environment for the provision of patient care
• Consistent use of appropriate hand hygiene
• Keeps patient rooms and unit areas clean and free of clutter
• Follows appropriate PPE/Infection control policies
• Reinforces the importance of universal precautions with patient and patient's family
• Utilizes proper body mechanics and lift equipment
• Performs environment of care rounds

Communication

• Uses effective written and oral communication skills with patients, staff, physicians, family and visitors
• Uses safety communication techniques
• Communicates completion of assignment/duties to appropriate person
• Communicates patient care concerns/problems/emergencies to the RN
• Uses positive and respectful communication with all members of healthcare team, patients and families
• Communicates with patient and updates white boards with information as requested

QUALIFICATIONS

Required Minimum Education

• High school diploma Required or equivalent from an accredited program 
• Must attend and successfully complete the Wellstar training and Initial Competency Assessment within the first 30 days of employment

Preferred Minimum Experience

• Previous healthcare experience 

Required Minimum Skills

• Ability to read, write, and speak the English language
• Ability to hear and see alarms and digital readouts
• Strong customer service and interpersonal skills
• Ability to collaborate with other healthcare providers in the provision of patient care
• Ability to function in stressful and emergency situations is essential

Required Minimum License(s) and Certification(s)

• Basic Life Support 
• BLS - Instructor 
• BLS - Provisional 

Preferred Licenses and Certifications

• Graduate from a CNA/CMA Program or completion of first semester nursing clinicals including nursing fundamentals