Order Management Specialist - Componentsts

Posted:
10/20/2024, 5:00:00 PM

Location(s):
Tamil Nadu, India ⋅ Chennai, Tamil Nadu, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Location:

Chennai, Tamil Nadu, India

Job ID:

R0064752

Date Posted:

2024-10-21

Company Name:

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

Your responsibilities:

  • Write value added proposals for mainstream transformers components (Tap changers and Bushings) ensure they are captured in current tools.
  • Responsible for all technical, financial (costs and prices) and management aspects of bids/estimates/ proposal
  • Register and follow up orders in SAP4Hana (Booking, follow-up with planning, Order Confirmation, Delivery follow-up, Shipping process
  • Make sure registered information is correct according to agreement with customer and internal regulations.
  • Interaction with internal teams (Sales, Planning, SCM and Logistics)
  • Arranging Kick-off call or Gate meetings against orders.
  • On time submission of Order Acknowledgement
  • Make sure product is manufactured and delivered on time as per the agreed date.
  • Invoice customer, follow up and ensure invoices are paid on time in SAP4Hana
  • Identifies potential risks in Order execution
  • Selection of Products based on the customer specification.
  • Prepared and submit technical/Commercial tender for internal and external customer.
  • Handling of inquiries together with ASM and technical Customer Support Team, send final Quotation to the customer and process order including OA submission.
  • Develop and maintain positive relationship with existing and new customers
  • Use of judgment and initiative necessary to identify priorities, solve problems, meet schedule, adapt to change and choose the most efficient ways to do the work

Your Background:

  • Good knowledge in Tap Changer and Bushings.
  • Basic understanding on retrofitting of Tap changer and Bushings.
  • Should have high degree of inter-cultural sensitivity, targeted oriented working style and drive to succeed.
  • Bachelor’s degree in engineering
  • < 5 years of experience, with a combination of Order Management and/or tender/quotation experience
  • Experience from any previous role in sales and marketing with a similar global environment is a plus.
  • Knowledge in SAP S4HANA (Order Management Module) is added advantage
  • English (mandatory), Swedish would be an advantage
  • Ability to interpret product specifications
  • Good written and verbal communication skills with strong organization and time
  • Marketing and Sales acumen (with previous customer-facing experience preferably)
  • Ability to handle many enquiries/orders simultaneously
  • Ability to perform data entry for proposals & orders using internal tools
  • Proven experience with successfully organizing complex processes and activities to deliver high quality proposals
  • Proven development and maintenance of positive, cooperative, team-oriented relationships with co-workers, supervisors, managers, clients and others in contact with the job

Hitachi America Ltd

Website: https://hitachi.com/

Headquarter Location: Santa Clara, California, United States

Employee Count: 10001+

Year Founded: 1959

IPO Status: Private

Industries: Consulting ⋅ Industrial Engineering ⋅ Information Technology ⋅ Machinery Manufacturing ⋅ Manufacturing ⋅ Mining Technology