Assistant Director of Food & Beverage

Posted:
7/14/2024, 5:00:00 PM

Location(s):
California, United States ⋅ Cupertino, California, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Sales & Account Management

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Responsibilities:

  • Responsible for developing lasting relationships with guests and patrons of the Food and Beverage Operations
  • Coordinate events in outlets and Banquet setting for VIP and High-profile guests
  • Ensure smooth operations and ensure guest services and products are delivered according to MGM standards
  • Consult with outlet operators on menu and beverage planning to optimize the guest experience and revenue
  • Maintain customer profile data bases and disseminates that information to the Restaurant Managers
  • Ensure that all employees deliver the brand promise and provide exceptional guest service at all times
  • Handle VIP guest inquiries in a courteous and efficient manner, follow through to make sure problems are resolved satisfactorily

Job Requirements:

  • Over 10 years of Food & Beverage Industry sales and management experience in a 5-star hotel
  • Michelin Star/ Forbes Five Stars Level Fine Dining Western Restaurant Background is required
  • Experience in Greater China Region is required
  • Bachelor's degree of above, preferably in Hotel, Catering Management or related field
  • Excellent command of written and spoken English and Chinese
  • Must be able to work various shifts to include weekends and holidays
  • With an in-depth understanding of Hotel and Food & Beverage group processes
  • Excellent communication and negotiation skills, ability to plan into actions, creativity, and a drive to achieve optimum results
  • Ambitious, highly motivated and ability to thrive in a multi-tasking, fast-paced environment and a high degree of accountability