At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as Officer, Cash Management - Hybrid based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

· We empower our employees to manage their financial well-being and help them plan for the future.

· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Cash Management Officer is a role responsible for ensuring transactions are processed accurately and on time. The overall objective is to process daily payments and receivables (Domestic/Crossborder) for Citi corporate clients, conduct analyses and resolve issues. This role is also responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Payments and Receivables team.

In this role, you are expected to:

• Manage end to end operational duties of domestic and foreign cash transactions.
• Manage critical payment products of Citi - Mainly PesoNet, PDDTS, RTGS, FX conversion/settlement and Cheque issuance.
• Reach out to Citi corporate clients for any clarifications needed via email or callback.
• Supports the delivery services in line with agreed service standards and turnaround time.
• Service client inquiries on domestic and foreign cash transactions for Payments and Receivables.
• Review and provide disposition on transactions that were tagged for sanction screening. And ensure dispositions are aligned with the Global Sanction Screening Policy.
• Understand the procedures and compliance policies to ensure transactions that post potential risk are processed and adheres to the global policy.
• Coordinate and assist client for any discrepancy from funds transfer instruction initiated by the client.
• Performs reconciliation on transactions processed by the team and addressed any discrepancies and accounting breaks.
• Assist/guide client on the required documentation for their transactions as defined by regulators.
• Liaises across teams and stakeholders to ensure client’s transactions are efficiently processed.
• Coordinate and contribute to initiatives that support the goal of the operations function and overall business.
• Performs investigation on escalated or questioned transactions by clients and stakeholders.
• Participate in UAT/Sanity testing.
• Responsible in regulatory reporting and ensures accuracy of items being reported.

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor's/University degree or equivalent experience
• Proven organizational and time management skills
• Demonstrate problem solving and decision-making skills
• Consistently demonstrate clear and concise written and verbal communication skills.
• Able to work under pressure and able to work in extended hours.
• Has the ability to operate with limited level of direct supervision and can exercise independence of judgement.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today!

https://jobs.citi.com/dei

------------------------------------------------------

Job Family Group:

Operations - Transaction Services

------------------------------------------------------

Job Family:

Cash Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting