LOCATION:                  Guadalajara SSC, Mexico   

REPORTS TO:              Sr. A/R and Collections Analyst

Ingredion is hiring a Accounts Receivable and Collections Analyst to perform timely and effective collection activities of past due accounts in order to meet the departmental objectives. Process, investigate and post payment data for LATAM customers through SAP software against open items on customer accounts, as well as provide backup documentation to other Collection Analysts handling the account. Investigate payment deductions/overpayments with large and multi-national LATAM customer account(s) and reconcile with internal/external customers to final resolution. Responsible for investigating and resolving any payment discrepancies and reconciling customer accounts in a timely manner.

Core Responsibilities:

• Execute all cash apps of LATAM customer accounts in SAP, conciliated with customers in order to avoid any demurrage triggered in entry mistakes.

• Responsible for investigation, deductions/overpayments posted on LATAM customer contact / account(s) / portals and reconcile with internal / external customers to final resolution in a timely manner to avoid nvoice delinquencies.

• Actively participate in a rotation training of the 4 responsibilities of the Collection cells of work (Cash Collections, Cash Apps, Reconciliation and Exceptions / Invoices Deliveries)

• Monitor money collection of all LATAM customers through Cash Collection Analysts and advise the Collection Manager about any past due account with potential and significant delinquency.

• Self-motivated and results oriented individual.

• Ability to handle pressure in a fast-paced environment.

• Demonstrated ability to identify issues, develop solutions and make recommendations to resolve problems and take advantage of opportunities.

• Possess good listening and customer service skill

Qualification Requirements:

• 1 year of significant experience in financial analysis, reporting, accounting or auditing within manufacturing entities in a multinational environment and public companies.
• Intermediate English language skills required.
• Bachelor’s Degree in Accounting or related like Business Administration or Finance.
• Proven advanced proficiency in the use of MS Excel.
• Proven verbal and written communication skills with the ability to communicate to various levels within the organization as well as to external customers and vendors.
• Experience working with SAP or PowerBI is a plus.

Desired behaviors & experiences:

• Process, investigate and post payment data for LATAM customers through SAP software against open items on customer accounts, as well as provide backup documentation to others.

• Collection Analysts handling the account.

• Responsible for investigating and resolving any payment discrepancies and reconciling customer accounts in a timely manner.

• Execute all cash apps of LATAM customer accounts in SAP, conciliated with customers in order to avoid any demurrage triggered in entry mistakes. 

• Responsible for investigation, deductions/overpayments posted on LATAM customer contact / account(s) / portals and reconcile with internal / external customers to final resolution in a timely manner to avoid nvoice delinquencies.

• Actively participate in a rotation training of the 4 responsibilities of the Collection cells of work (Cash Collections, Cash Apps,

• Reconciliation and Exceptions / Invoices Deliveries)

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Relocation Available:

No