Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

If you are looking for your next role to have a direct impact on the world, we have an excellent career opportunity for you to join Caterpillar’s Global Construction & Infrastructure (GCI) team as a Product Marketing & Application Specialist for Rigid Frame Trucks in the Americas South region! 

In this role, you will provide technical and market support for Rigid Frame Trucks & Load/Haul products across the Mexico, Central and South America. You'll work closely on product marketing & commercial strategies with our sales teams. Additionally, you will support application and job studies, communicate product and market information to the Product Group, manage NPI process and participate on the market strategy team.

What you will do:

- Train the district and dealer Sales Representatives on product and application matters (product, services, application and relevant systems or software).

- Professionally provide ongoing technical support to districts and dealers supporting the customers’ need for detailed technical/performance/application data give rise to dealer requests for assistance and with a “customer first” mentality.

- Support and manage customer site assessments and production studies to help identify the best rigid frame hauling solution for their needs.

- Develop commercial strategies including root cause and corrective action analysis to support your region's PINS objectives for Load & Haul products.

- Prepare introduction plans for new products (NPI) for the Americas South regions.  Monitor progress on all elements of NPI and initiate corrective action. Develop and maintain regional training activities in support of new product launches for these regions.

- Build and maintain up to date knowledge about competitive systems and machines and be able to promote Caterpillar value advantage to aid selling activities vs. each competitor.

- Act as a mentor for less experienced employees with respect to all facets of the role with particular emphasis on product service and application knowledge and Caterpillar systems knowledge.

- Participate on a Standing Team for “market strategy development.” Provide input to Strategy development – and assist in deployment.

- Be the primary conduit of technical information to and from the Product Groups, for Rigid Frame Trucks in support of key regional inputs & in development of business cases for the Unmet Customer Needs process.

What you will have:

Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Effective Communications: ability to deliver clear and effective communications, including preparation and delivery of public presentations, that successfully engage diverse internal and external audiences; proficiency in English to communicate with people from other countries.

Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Basic requirements:

- University degree preferably in engineering, business or marketing.

- English and Portuguese Pre Advanced

Top Candidates will also have:

- Mining or quarry industry expertise

- Previous experience of working in a multinational company and collaborating with a global team

- Commercial experience involving dealer and/or customer facing positions

Additional information:

- Travel: requires 50% travel across Mexico, Central & South America. As part of a global team will also travel for team meetings into other regions.

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Posting Dates:

septiembre 3, 2024 - septiembre 14, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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