Configuration Specialist

Posted:
12/18/2024, 4:00:00 PM

Location(s):
Scotland, United Kingdom ⋅ Livingston, Scotland, United Kingdom

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Be You - Our people create our best Plexus.  

Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team.

We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as the Disability Confident committed employer, and we recruit purely on the basis of skills and experience. 

Who we are and what we do? 

We help our customers deliver products to the world which have a profound impact on people’s lives. 
From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world.
We’re a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.

Whether you’re looking to start, change, or advance your career find your path at Plexus and leave your mark on the world with us.

Purpose Statement:  

The candidate will be responsible for all job-related functions for the collection, creation, maintenance and control of customers’ design data and associated documentation.

Responsibilities also include integrity analysis, problem resolution, prioritising workload and collaborating with other functions for effective system loading.

Key Job Accountabilities:

  • Lead the analysis of customer documentation
  • Lead logging and distribution of customer data
  • Lead the loading, formatting and verification and distribution of Plexus BOMs
  • Manage Internal Engineering Change Notices
  • Manage the completeness of the customer documentation
  • Manage component and process problem notification processes
  • Lead resolution of discrepancies identified between customer and internal documentation
  • Lead conflict identification and resolution of non-technical issues

The successful candidate will possess excellent attention to detail, work as a team but also have the ability to take self ownership within the role.

Education/Experience Qualifications:

  • A minimum of a High School diploma is required; an Associate’s degree is preferred.
  • One (1) or more years of related experience is preferred.
  • An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

Other Qualifications:  

  • N/A

Physical Requirements:  

  • N/A

Travel Requirements:  

  • N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

Why you will love it? 

At Plexus, we’re at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries – helping our customers in creating the products that build a better world. 

At Plexus, you will find:

  • A workplace centered on collaboration and integrity

  • Supportive leadership teams that value work-life balance through a flexible work environment

  • An inclusive environment that values diverse backgrounds, experiences, and expertise

  • Flexible career paths across a variety of disciplines

  • Innovative design solutions and state-of-the-art technology that improves lives

  • Through our commitment to local community involvement we encourage our employees to participate in outreach activities with charities, local Schools, Universities, and Colleges and to promote careers in the STEM fields

Additionally, when you join, we want you to enjoy what you do and be rewarded for your contribution, so we have a range of attractive benefits on offer:

  • Bespoke development plan

  • Online learning and formal development programs

  • Full-time, permanent employment contract

  • Enhanced pension contributions

  • 33 days of annual leave (inclusive of public holidays) 

  • Paid family leave

  • Private medical insurance

  • Group income protection insurance

  • Employee Assistance Program (EAP)

  • Electric Vehicle Salary Sacrifice Scheme 

  • Cycle to work scheme

  • Volunteer time off

  • Flexible Hybrid Working Available (role dependent)

  • Life assurance

  • Occupational health

  • Vision care discounts

  • Discount schemes 

  • Company sick pay scheme 

  • Onsite gym/ discounted gym 

Application Process

We don’t look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences. 

Plexus

Website: https://www.plexus.com/

Headquarter Location: Neenah, Wisconsin, United States

Employee Count: 10001+

Year Founded: 1979

IPO Status: Public

Last Funding Type: Post-IPO Equity

Industries: Automotive ⋅ Business Development ⋅ Electronics ⋅ Enterprise Applications ⋅ Manufacturing ⋅ Supply Chain Management