Preferred Qualifications: 

• English language communications required. 

• Excellent customer service skills. 

• Advanced Computer Skills.

• Requires full availability including days, nights, weekends, and holidays. 

Responsibilities: 

• Thorough knowledge of the local area including restaurants, attractions, and shops. 

• Familiar with all hotel facilities, room types, food and beverage outlets, recreational activities, and emergency procedures, makes dining, theater, tour, travel and other arrangements. 

• Personalizes all services and anticipates guest requests whenever possible. 

• Answers guest questions about the hotel and local area, researching and providing prompt and professional follow-up information.

• Other duties as assigned.