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Levi Strauss & Co. is hiring for its Digital and Technology organization, focused on building world-class consumer experiences and scalable platforms that power our business globally.

We are looking for a Senior Technical Product Manager (TPM) to lead the Loyalty platform strategy and execution, driving the evolution of our global loyalty ecosystem. This role will shape how Levi’s engages, retains, and rewards consumers across multiple touchpoints and markets.

The Senior TPM, Loyalty Platform will work across product, engineering, and regional commercial teams to drive adoption of our global loyalty platform, ensuring it meets local market needs while maintaining scalability, performance, and compliance standards.

This position is available to candidates located in Europe.

About the Job 

Strategic Leadership

• Define and drive the regional strategy for Loyalty, aligning global platform capabilities with local consumer and commercial needs.

• Partner with Global Loyalty, Marketing, CRM, and Engineering teams to extend and evolve the global loyalty platform.

• Champion a data-driven approach to evaluate new loyalty initiatives, forecast impact, and optimize consumer engagement strategies across markets.

• Influence global platform direction, ensuring regional feedback and innovation inform the global roadmap.

Roadmap & Delivery

• Translate regional business priorities into a clear and actionable product roadmap, balancing global standardization with local differentiation.

• Lead the end-to-end product lifecycle—from ideation to delivery—working closely with engineering, architecture, and operations teams.

• Ensure all features comply with data privacy and security standards (GDPR, CCPA, PCI-DSS, SOC 2, etc) and integrate seamlessly with other consumer domains such as Profile, Order Management, and Identity.

• Partner with external vendors and loyalty solution providers to identify, evaluate, and integrate best-in-class capabilities.

• Collaborate with UX and CX teams to optimize loyalty enrollment and engagement journeys, driving both convenience and trust.

Stakeholder Management & Influence

• Engage senior leaders across regions to align priorities, communicate progress, and drive consensus around investment decisions.

• Establish a transparent prioritization framework to balance global platform evolution and regional initiatives.

• Represent the Loyalty domain in cross-functional steering committees, articulating trade-offs, dependencies, and ROI for key initiatives.

• Serve as a thought leader and mentor to other TPMs, contributing to TPM best practices and frameworks across the organization.

Performance & Continuous Improvement

• Define regional OKRs and success metrics; monitor adoption, performance, and value delivery.

• Benchmark LS&Co.’s Loyalty capabilities against industry leaders and emerging trends in customer engagement.

• Act as an agent of change, driving new methodologies and tools to improve execution, agility, and business alignment.

• 7+ years of experience in product management.

• Deep expertise in consumer loyalty programs, ideally within global retail or DTC environments.

• Strong understanding of global markets, data privacy, and localization challenges.

• Proven experience leading large, cross-functional programs with distributed teams across regions.

• Ability to translate complex business needs into scalable technical solutions and platform roadmaps.

• Exceptional stakeholder management, communication, and influencing skills.

• Strong analytical and problem-solving mindset, with demonstrated use of data to inform decisions.

• Experience working with API-based architectures, event-driven systems, and enterprise integration patterns.

• Passion for consumer engagement, retention, and value creation through technology.