Job Title

Installation Operations Specialist - Nashville, TN

Job Description

Installation Operations Specialist - Nashville, TN

Your role:

• Collaborate cross-functionally with the District Service Directors (DSDs), Customer Project Managers (CPMs), District Technical Managers (DTMs), District Clinical Managers (DCMs) and Service teams to ensure effective installation and contract resource planning and utilization. Identifying workforce requirements (internal vs Approved Service Providers) and validate all scheduled and confirmed resources are appropriately trained and qualified

• Partners with the DSDs, DTMs, DCMs and Service Team to make sure all planned and scheduled activities are assigned, documented, visible and accurate on a master calendar or scheduling tool. Ensures everyone within the team is aware of the zone workload and schedule through effective communication

• Assess the need for test and verification and assign work orders to appropriate resources when required. Develop installation auditing processes to ensure quality and participate with leadership in daily management ensuring standard work is being followed and continually improved.

• Helps to review, analyze, select, and deploy enhanced scheduling tools to improve the efficiency of the role and districts. Participate in and lead cross-functional implementation improvement projects and initiatives – deliver results.

You're the right fit if:

• High School Diploma/GED required. Bachelor’s degree preferred.

• Minimum 2 years of experience in Operations Coordination, Customer Services, Resource Planning or equivalent. Project Management experience preferred.

• Knowledge of the HPM Healthcare environment and Patient Monitoring products preferred

• Excellent interpersonal skills with ability to interact effectively in a team-based organization across multiple remote locations/departments with management and individuals of various levels and backgrounds across different time zones.

• Advanced PC skills with demonstrated knowledge of MS Word, Excel, PowerPoint, Project, Visio, Share Point and Outlook.

• Capable of making commitments, setting priorities, and delivering results on time and on budget.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office-based role.

About Philips 

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.  

  

• Learn more about our business.  

• Discover our rich and exciting history.  

• Learn more about our purpose.  

• Learn more about our culture. 

Philips Transparency Details

The hourly pay range for this position in Nashville, TN is $32.99 to $52.79, plus overtime eligible. 

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.    

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to Nashville, TN.

#LI-PH1

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.