Customer Service Associate (Insurance)

Posted:
8/27/2024, 9:24:22 PM

Location(s):
Quezon City, Metro Manila, Philippines ⋅ Muntinlupa, Metro Manila, Philippines ⋅ Metro Manila, Philippines

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

- Review completeness and compliance of all documents received.
- Verify accuracy of agent and license information.
- Analyze information to determine proper handling of work.
- Encode agent, license and commission information in the system accurately.
- Update existing agent record in the system, if needed.
- Create and post correspondences, if needed.
- Identify the next process based on the workflow and create necessary transactions.
- Performs other task that may be assigned from time to time by Team Leader, Manager, Director.
 

·       1 yr experience in financial/healthcare/insurance accounts.

·    atleast 1st yr completed in college.

·    willing to work FULL TIME ONSITE in Alabang, Muntinlupa and Gateway, Cubao
·       Proficient in MS Applications. 
·       Must be flexible with shifts
·       Strong work ethics, integrity, and unquestionable character. 
·       Willing to render Overtime, work during holidays, weekends, if necessary.
·       Ability to follow disciplined approach to record-keeping and creation of work and adhere to quality, productivity standards and other individual performance standards and team metrics.
·       Ability to adhere to current performance tool that team uses.
·       Coachable - Seeks out and accepts feedback to improve personal performance.

About Accenture:

Accenture is a leading global professional services company that helps the world's leading

businesses, governments and other organizations build their digital core, optimize their

operations, accelerate revenue growth and enhance citizen services—creating tangible value at

speed and scale. We are a talent- and innovation-led company with 742,000 people serving

clients in more than 120 countries. Technology is at the core of change today, and we are one of

the world's leaders in helping drive that change, with strong ecosystem relationships. We

combine our strength in technology and leadership in cloud, data and Al with unmatched

industry experience, functional expertise and global delivery capability. We are uniquely able to

deliver tangible outcomes because of our broad range of services, solutions and assets across

Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities,

together with our culture of shared success and commitment to creating 3600 value, enable us

to help our clients reinvent and build trusted, lasting relationships. We measure our success by

the 3600 value we create for our clients, each other, our shareholders, partners and

communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing