About Accenture:        

At Accenture, we believe your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity, and your best true self to your work. Here, you’ll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change.

We are:

Sales Excellence at Accenture. We empower our people to compete, win and grow. We develop everything they need to build and mature their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence.

You are:

A confident, self-motivated learner and communicator. You thrive in a fast moving, dynamic environment where you collaborate with your global colleagues to help deliver key services to your stakeholders. You are passionate about pushing the boundaries of business capabilities, and you excel at defining processes and breaking down challenges into achievable steps. You are curious and seek to understand and solve problems. You have a knack for analytics and a passion for elevating User Experiences. You are agile to feedback and learning, quickly shifting course or focus when necessary.

The work:

As a Process Architect, you are responsible for being an expert in and managing components of our tools, methodology and processes, working to elevate and simplify them according to our team goals (i.e. integrated ways of working, wide scale adoption, impact). This role is responsible for developing the How of the Relationship Management offering & working closely with the Offering Leads & Advisors who are responsible for the Why & What.

You will

• Drive adoption and optimization of relationship management tools, including Salesforce.
• Collaborate with Relationship Offering Leads and Service Offering Advisors to align initiatives with strategy and communicate benefits.
• Link business strategies to relationship initiatives and enhancements and measure success.
• Serve as a trusted advisor to global senior leaders, enabling deeper client relationships with efficient relationship management through tools, processes, and methodologies.
• Gather client insights to address complex challenges collaboratively.
• Develop training materials, facilitate workshops and provide demonstrations to enhance awareness and adoption.
• Partner and collaborate with internal teams (Application Architecture, Analytics, Sales Operations, Change Management) to ensure effective use of tools and processes.
• Engage with Sales Excellence, sales leadership, and teams to gather feedback and prioritize enhancements.
• Design, manage, and optimize practitioner workflows.
• Launch and integrate programs into the Relationship Offering, Sales Excellence, and Accenture.
• Create tools, dashboards, and enablers to improve relationship management and tracking.
• Transform MMS and other tools into a seamless relationship/contact experience.
• Analyze data to provide actionable insights that drive business outcomes.
• Continuously learn and adopt predictive tools, technologies, and methodologies to enhance impact.
• Partner with CIO and external vendors to explore opportunities and lead diverse project teams.

Here’s what you need:

• Excellent project management skills, ability to work independently, propose solutions to problems, and implement feedback
• Passion for new technology, tools and innovation to evolve ways of working
• Strong experience in Salesforce, Microsoft Office (xls specifically), and other relationship centric tools
• Experience with writing GenAI prompts and confidence to fail and iterate
• An open mind to learn, collaborate, jump into projects, and train others for wide-scale adoption
• Passion for analytics, insight and data driven results and Impact
• Proven track record of operational program management in a fast-moving, agile environment
• Experience of working cross-functionally with multiple stakeholders
• Understanding of application development lifecycle
• Undergraduate degree or equivalent experience
• Strong English language fluency (oral and written) - for clear communication and conducting training in English
• Comfortable working with and adding value to all levels of the organization, including leadership. 

Extra credit if you have:

• Sales enablement-related background
• Demonstrated experience working in a deadline-driven environment with strong attention to detail

You may also need:

• Ability to adjust working hours as needed to collaborate effectively within a global organization while maintaining balance.

Must have good internet connectivity and a distraction-free environment for working at home, in accordance with local guidelines.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

 Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.