SUMMARY

This position is “On Call” (called for events, when needed).  Supervises the “on call” F&B attendants, Bartenders and Concession Workers and ensures that ASM service standards meet client’s needs.

ESSENTIAL DUTIES

Include the following.  Other duties may be assigned:

• Assign schedules, supervise, and direct servers, bartenders, and concessionaires’ staff in performing stocking, inventory, and check preparation for concessions.
• Oversee assigned Food & Beverage functions from origination to execution.

• Compute department sales statistics, monthly forecasts, annual forecasts, and weekly purchase orders.

• Ensure the proper set up of the concessions and bars.
• Responsible for food, beverage, and service procurement.
• Ensure that team members conform to Coliseo policies and procedures with reference to rules, safety, sanitation, etc.
• Responsible for the efficiency and productivity of the F&B employees.

• Monitor the client’s needs throughout the event to ensure customer satisfaction and communicate any changes to the proper departments including but not limited to the culinary department, security, and event services.

• Organize all concession services to include but not limited to staffing, event schedule, menu selection, stand lay-out, cleaning, register and menu board programming.

• Other duties as necessary

Supervisory Responsibilities

Directly supervises employees in the F&B Department, including Concessions, Kitchen, and Bars.  Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Associate degree
• At least 1 year of previous hospitality management experience required
• Or equivalent combination of education and experience
• Food Handling and Alcohol Awareness Certifications

Skills and Abilities

• Excellent verbal, written and interpersonal skills essential 
• Excellent organizational, planning, and communication skills
• Familiarity with Food Handling and related state and federal regulations required
• Able to work flexible schedules, including weekends, nights and holidays  
• Strong customer service orientation
• Bilingual – English and Spanish

Computer Skills

• Proficient in F&B Software, Micros preferred

Certificates, Licenses, Registrations

• Food Handling Certification
• Alcohol Awareness Certification

Note

ASM reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  ASM may require an employee to perform duties outside his/her normal description.