Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

The Supply Chain Center in Krakow is part of Motorola Solutions' (MSI) global network. The department is represented by a dynamic team of almost 300 people. We constantly grow and put a strong focus on development - both organizational and individual.

Within the department structure we dynamically develop world-class Demand & Supply Planning, Order Management, Order Scheduling, Delivery, Logistics, Repair Operations, Customer Master Data Management and Business Operations, which makes us the Center of Excellence for MSI globally. Supply Chain is responsible for maximizing the efficiency and productivity of the operations, and plays a crucial role in supporting the sales process through proper forecasting, order management, securing material availability, shipping, and delivery to our customers.

Our purpose is to deliver exceptional value and customer experience through agility, speed, and collaboration. We are designed to bring value, lead technology innovation, and provide Motorola Solutions a competitive advantage on revenue, cost, cash, delivery & customer excellence. Our customers rely on us for the expertise, services and solutions we provide, trusting our years of invention and innovation experience. By partnering with customers and observing how our products can help in their specific industries, we are able to enhance our customers’ experience every day.

We influenced the history. Now we shape the future.

Job Description

In this role, you will be responsible for achieving supply chain results and ensuring customer orders are delivered on time. Reporting to the Manager, Business Operations, your role will be key in supporting the fast-growing video business.  Key responsibility will be to drive solution-oriented decisions, collaborating closely with cross-functional business partners (both internal and external) to ensure orders are fulfilled accurately and efficiently. You will be working closely with the plant operations team to ensure that commitments given to customers are accurate and on time. You will contribute to the company’s overall order management strategy to help ensure we have a seamless and efficient end to end process.

·         Act as a liaison between Customer Order Management, Plant Operations, Planning and Warehouse & Logistics to ensure all orders are shipped as promised

·         Review daily backlog and identify any potential misses in shipment dates

·         Coordinate lead times with Production Planner to ensure all delivery dates are provided and accurate

·         Collaborate with Customer Order Management team to prioritize orders to meet customer expectations

·         Attend scheduled meetings to identify any upcoming shortages which will impact customer orders and communicate information to Management 

·         Act as the point of contact for all escalations and expedite requests from Customer Order Management team, Sales and Customers

·         Participate and / or lead continuous improvement projects to decrease the order to cash fulfilment cycle including process automation and digitization

·         Resolve critical customer and business issues

 

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way.

Also, to reward your hard work you’ll get:

• Hybrid mode,

• Comfortable working conditions (high class offices, parking space),

• Competitive salary package,

• Strong team-oriented culture,

• Contract of employment,

• Private medical & dental coverage,

• Life insurance,

• Multisport card or MyBenefit vouchers

• 1000 PLN for spectacles,

• Employee Pension Plan (PPE),

• ESPP - Motorola Solutions stock programme,

• Trainings and broad development opportunities,

• Volleyball field and grill place next to the office,

• Lots of sport activities as Moto football league, Wakeboarding, Snowboarding, e-gaming league etc.,

• Access to wellness facilities and integration events,

• Motorola Solutions is supporting CSR activities and encourages employees to participate.

Basic Requirements

• Min. 5 years of order to cash experience

• Outstanding communication with customers and business partners

• Understanding of customers’ requirements

• Understanding of supply chain networks and operations

• Taking initiative without prompting

• Solving problems with innovative thinking

• Demonstrating positive attitude

• Coping under stressful and challenging situations

• Self-motivated and proactive

• Performance focused 

• Detail oriented and well organized 

• Ability to multi-task and work confidently under pressure

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Company

Motorola Solutions Systems Polska Sp.z.o.o

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].