Manager on Duty Operations

Posted:
1/9/2026, 1:14:24 AM

Location(s):
Dorval, Quebec, Canada ⋅ Quebec, Canada

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Operations & Logistics

We’re looking for motivated, engaged people to help make everyone’s journeys better.

The MOD does not directly manage people and is not involved in labor planning, the job is entirely focused on the MPS and the status of each kitchen unit in meeting that schedule.
- Circulates throughout the kitchen, making regular contact with each floor supervisor and manager for a status on activities as compared to the milestone timelines in the MPS.
- When resource needs are identified, collaborates with floor supervisors and managers on redeploying staff, arranging for delivery of ingredients or preparation materials from the Storeroom, quality inspections of prepared carts prior to truck loading, clearing the dock for safe loading/unloading of trucks, etc.
- Informs floor supervisors and managers when there is a change to the MPS and collaborates with them to redeploy resources as needed.
- Provides just in time training to anyone needing guidance or assistance.
- Maintains an updated knowledge of all customer requirements in order to check products, packaging and any other feature the customer requires.
Maintains open communication with the customer's airport operations teams and provides regular operational status updates.
Completes all company required training.
Complies with all company policies, procedures and processes.
Performs special projects and other duties as may be assigned by management.

If you want to be part of a team that helps make travel and culinary memories, join us!

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