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SN873 WO#7 Service Recovery (GIPS)

Job Title: L2 - Core & Cards Support Engineer
Domain: GIPS
Sub-Domain: Service Recovery
Years of Experience: L2 (3-5 years)
Location: Kuala Lumpur

Job Summary:
We are seeking a Core & Cards Support Engineer to join our team. This role is responsible for L2 application support for core banking and card processing systems hosted on JBoss or Weblogic servers. The ideal candidate will have experience in SQL, Shell Scripting, database management (Oracle/MSSQL/MYSQL), and Unix/Linux environments.

The role requires a proactive individual with technical expertise, a willingness to work on shifts, and experience supporting web servers and Java-based server applications.

Key Responsibilities:

• Provide L2 support for core banking and card processing applications.

• Monitor, maintain, and troubleshoot JBoss/Weblogic servers.

• Execute database queries using SQL on Oracle, MSSQL, MYSQL.

• Develop Shell Scripting solutions for server maintenance and issue resolution.

• Collaborate with cross-functional teams to address incidents and escalate when necessary.

• Adhere to shift schedules to support 24x7 system availability.

Technical & Skill Requirements

Mandatory Skills:

• Experience in L2 support roles.

• Familiarity with JBoss/Weblogic servers.

• Proficiency in SQL and database technologies (Oracle, MSSQL, MYSQL).

• Strong Shell Scripting knowledge.

• Proficiency in Unix/Linux operating systems.

• Flexibility and willingness to work on a shift-based schedule.

Preferred Skills:
Prior experience supporting Java-based web servers.

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.