Product Manager, FindLaw

FindLaw is the world’s leading provider of online legal information for consumers and small businesses.  We are also the industry leader in internet marketing solutions for law firms.  Our products help law firms grow their practice through integrated digital marketing approaches that drive results.

Product Managers are responsible for helping develop and manage FindLaw digital advertising and directory products, services and related initiatives that help law firms grow their practice and drive sustainable growth and revenue for the FindLaw business.  In this role, you'll work closely with design, engineering, marketing, and other cross-functional teams to bring our products and their key features to life – often serving as the customer voice, defining requirements, and prioritizing trade-offs within a team. 

About The Role:

As a Product Manager you will: 

• Develop strong product intuition by interpreting and assessing customer problems, business needs, market opportunities and competitive assets to develop products and solutions with a moderate level of guidance and direction.
• Build market leading capabilities and products by creating a vision for product and maintaining the product roadmap and partnering closely Tech, Analytics and Operations teams to execute the roadmap and deliver efficiently. This includes serving as the customer voice for the engineering teams, prioritizing the product backlog based on customer and business value, and using metrics to monitor and measure progress.
• Work closely with fulfillment and customer facing teams responsible for selling, supporting and delivering the products for law firm customers to collect feedback, identify opportunities for product and operational improvement.
• Demonstrate leadership by taking ownership for a products, features and initiatives assigned to you, their performance and reliability, and delighting our clients with a positive experience. You will show that you can learn from your experiences, recover from setbacks, and effectively evangelize the product vision to colleagues.

About You:

You’re a fit for the role of Product Manager if your background includes: 

• A Bachelor’s degree in Business, Marketing, Computer Science, or Related Field.
• 3+ years of product management experience, specifically in digital marketing.
• Demonstrated experience in, and understanding of, digital marketing and the metrics and economics surrounding it, with an emphasis on advertising, ad networks, and ad marketplaces.
• A strong knowledge of digital advertising and analytics platforms such as Google Ads, Google Analytics, Adobe Analytics, etc., and the metrics and measures they report.
• Proven track record of using data to drive digital marketing decisions for customers and products you have managed.
• Excellent oral, written, and visual communication skills, especially in distilling information into digestible bites, telling stories with data, and translating technical concepts for non-technical audiences.
• Experience in serving and addressing the needs of our core market of law firms (or other similar professional services firms) with digital marketing products and services is a significant plus.

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What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.