Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Get to Know the Opportunity:

The Business Analyst role supports the Business by working with the development teams with responsibility for eliciting, understanding and documenting business needs to determine and recommend the most optimal solution to conduct software development.  Defines business and functional requirements for enhancements and projects to implement IT business solutions with a focus on critical business priorities.  Understand plans for defining, delivering, enabling and supporting information technology components into the organization architecture.

The Contributions You'll Make:

• Understand best practices and methods for defining detailed business requirements including planning, documentation, analysis and alignment to corporate standards
• Review business requirements which describe the business needs and the scope of the solution.
• Document and refine business requirements to describe the business needs to a functional requirement level without presuming a technical solution.  Under the guidance of a Senior Business Analyst and Business Solutions Consultant, ensure requirements are verifiable and testable once a solution is defined
• Support the execution of the development pipeline and delivery of Voya’s software products including vendor solutions to QA, and ultimately to production
• Work in execution of product development across all teams as part of the development lifecycle
• Work with Project and Release Management to sequence/coordinate development activities within software development
• environment methodologies
• Identify applicable technology alternatives to given business problems with the assistance and direction of the Senior Business Analyst and Business Solutions Consultant. 
• Support project manager/release manager by providing input into project information such as scope, estimates, evaluation criteria and results, etc.
• Assist to define system scope and objectives based on both user needs and a basic knowledge of business systems and industry requirement with consideration of business application to both current and future business environment.
• Accountable for developing business and functional requirements for small to medium issues and changes in business process
• Communicate functional business requirements in enough detail to effectively involve IT Stakeholders across domains and suppliers and conversely communicate technical solutions to business stakeholders in non-technical terminology
• Provide input to internal business groups and peers on process improvement projects designed to improve business and IT results.
• Support design, build and test planning phases for medium to large scope enhancements and projects.

Minimum Knowledge & Experience:

• Bachelor’s Degree or equivalent experience in a directly related field
• 4-6  years of professional IT experience with leadership in technical and business analysis 

Required skills:

• Enterprise Testing, Quality Standards, and software product knowledge (architecture, infrastructure, security, DevOps, etc.) 
• SDLC knowledge
• Software development environment methodologies (i.e. Waterfall, Agile)
• Business requirement knowledge (i.e. elicitation of requirements, planning, documentation, analysis and alignment to standards)
• Functional requirement knowledge (i.e. elicitation of requirements, planning, documentation, analysis and alignment to standards)
• Requirements Analysis, Planning & prioritization execution
• Requirements Elicitation and facilitation execution
• Financial Management knowledge
• Organizational Change Management (OCM)
• Supplier/Vendor management
• Analytical /data analysis skills
• Change Management
• Coach/Mentor
• Consensus building to gather requirements
• Interviewing skills among stakeholders
• Meeting facilitation (in person and virtual)
• Excellent oral and written communication and problem solving skills, detail oriented and ability to work effectively managing multiple priorities
• Communication skills (Functional communication to technical stakeholders, Technical communication to non-technical stakeholders)
• Problem Solving Skills
• Collaboration with internal and external teams and business partners
• Business Acumen among LOBs  (past, current, future goals, strategies and plans)
• Business relationship management
• Ability to embrace, adapt and lead through change, fosters effective partnerships and drive effective collaboration with peers and vendor resources.

Preferred Skills:

• Knowledge of FIS products like Omni and DVW is highly preferred.
• The ideal candidate should have sound understanding of retirement business

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$67,700 - $112,850 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.