Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

It’s More Than a Job, it’s a Career - YouTube

Job Summary:

As a Senior Sales Support Consultant, you will support Caterpillar Resource Industries Operations & Products Electrification team by contributing to the development of simulation and analysis tools for electrified mines and using these tools to compare alternatives for product development decisions and overall industry understanding. We have a fabulous team that does some of the most exciting work at Caterpillar, and we can’t wait for you to join the team!

What you will do:

The key role of this staff assignment is that of an individual contributor who is an established expert in mining operations and economics. The role supports development of modeling tools to prepare customers for fleet decarbonization. The key activities for this role are:

• Provide requirements related to mining operations and economics for the simulation development team to build into the software.
• Actively coordinate/manage the relationship with 3rd parties involved in the development of simulation tools for electrification.
• Validate software features across a wide range of conditions.
• Use the software and other analysis techniques to answer product development and industry questions related to optimal electrified mining.
• Perform site simulation to determine site-level power requirements.
• Perform site-level total cost of ownership (TCO) estimations to optimize electrified machines and infrastructure vs. current technologies.
• Support electrification product development programs with voice-of-customer collection, functional requirements, cost targets, and commercial strategies.
• Work with internal partners to understand advancements in decarbonization technologies and their effect on Caterpillar and customer economics.

Key accountabilities may include:
Defining requirements for simulation development, specifically economic modeling and time usage modeling, and coordinating a relationship with a 3rd party supporting the software development. Electrification site simulation and analysis, total cost of ownership analysis, training, competitive analysis, and supporting product development programs.

This position is acting as a product and commercial support expert with a key focus on Resource Industries Electrification products. The role may include consulting with product groups, dealers, and customers in developing decarbonization pathways and recommending solutions designed to maximize product value and price. This position is a key contact for business units and product groups.

Degree and Experience Requirement:
This position requires an engineering degree or equivalent experience.

What Skills you will have:

Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
• Discusses industry-specific flagship products and services.
• Demonstrates current knowledge of the regulatory environment for industry segment.
• Participates in major industry professional associations; subscribes to industry-specific publications.

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Facilitates creation of the 'right' products and services to resolve customer business issues.
• Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.
• Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Assesses and validates decision options and points and predicts their potential impact.
• Advises others in analyzing and synthesizing relevant data and assessing alternatives..
• Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Adapts documents and presentations for the intended audience.
• Communicates well downward, upward, and outward.
• Maintains focus on the topic at hand.

Top Candidates will also have:
• Degree in Mining Engineering.
• Experience in Mining.
• Experience with Fleet / Machine Performance tools.
• Experience with cost modeling tools.
• Experience in Electrification fields.

Additional Information:

The primary location for this position is Tucson, AZ or Mossville, IL

Domestic relocation assistance is available

This position may require 10-20% travel

Sponsorship is not available

What you will get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:

• Competitive Base Salary

• Annual incentive bonus plan*

• Medical, dental, and vision coverage

• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

• 401k savings plan

• Health savings account (HSA)

• Flexible spending accounts (FSAs)

• Short and long-term disability coverage

• Life Insurance

• Paid parental leave

• Healthy Lifestyle Programs

• Employee Assistance Programs

• Voluntary Benefits (Ex. Accident, Identity Theft Protection)

*Subject to annual eligibility and incentive plan guidelines.

Final details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

#LI

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

August 8, 2024 - August 25, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.   

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community.